Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson | Page 7

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Lori Peterson

March 01, 2025

Dealership Rating
Employee Rating

Great customer service! They are quick to get things taken care of for us. Great at answering any questions or concerns. They go above and beyond. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Roteliuk, John Mears

Mar 03, 2025

Grande Prairie Hyundai responded

Carolyn, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2025

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Poor communication, I was misinformed with regards to booking appointments and shuttle car start time at Grande Prairie More

by maiseyt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Grande Prairie Hyundai responded

Hi Maiseyt1, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your feedback does help us improve our guests experience and we appreciate you letting us know where we can improve. Please accept our apology for any inconvenience we caused you. It is our hope that you will give us another opportunity to earn your business.

February 21, 2025

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I have primarily dealt with the service department as it's the closest location for me and they've been good for me and my car. As far as sales side I've met many nice salespeople but the automated "we w More

by connorreevess.98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears , Kyle Farquhar

Feb 24, 2025

Grande Prairie Hyundai responded

"Thanks for your feedback. We've taken you off our marketing email list. If you happen to receive any further marketing emails, please feel free to use the unsubscribe link provided at the bottom."

February 12, 2025

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Hyundai always goes above and beyond with anything I have needed. A warm welcome when I come in, all my questions answered and a shuttle arranged and arrived as they walked me through my appointment! I will More

by Young.chelsear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bohnen

Feb 18, 2025

Grande Prairie Hyundai responded

Hi Young.chelsear, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai!

February 12, 2025

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Employee Rating

Service and sales departments have both gone over and above to accommodate me with test driving vehicles along with thorough inspections of my many vehicles. Discovering that the inspections come with pi More

by Rusk1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Wier, John Mears , I am pretty sure all the service people got to work on one or more of my vehicles I would like to thank them all. Didn’t catch everyone’s names but you know who you are. Thank you

Feb 16, 2025

Grande Prairie Hyundai responded

Rusk1020, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 06, 2025

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The Tucson I drive is my 3rd. I love the vehicle and now know most of the service people by name. Recently I forgot to unplug my vehicle screwing up my cord and bumper receiver. I More

by Valpeterson057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Grande Prairie Hyundai responded

Hi Valpeterson057, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

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Great, friendly and quick service. Always amazed at how fast and efficient my problems are taken care of, thanks More

by Jason
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 12, 2025

Grande Prairie Hyundai responded

Hello Jason, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

January 30, 2025

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Great staff. Always willing to listen and help out. Even staff I spoke with briefly were kind and helpful. More

by mhandsor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Grande Prairie Hyundai responded

Mhandsor3, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2025

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Always impressed with the speedy service and friendly nature of the staff. They go above and beyond every time you step through the doors . More

by crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Grande Prairie Hyundai responded

Crystal, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 02, 2025

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Employee Rating

I recently had the pleasure of visiting the Hyundai dealership auto service, and I must say, my experience was exceptional. From the moment I walked in, the staff greeted me with friendly smiles and a More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Grande Prairie Hyundai responded

Roman, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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