Leslie Maita

Terrible! Rip off. Charged us $208.50 for something we already knew was wrong. They had no solution other than to break stuff to get to the part, and then we w Rip off. Charged us $208.50 for something we already knew was wrong. They had no solution other than to break stuff to get to the part, and then we would have to pay for everything, including what they broke. Then said there was no guarantee they could find the parts for anything. Don't waste your money here. More

by ronnbadilla1969 Verified Customer Verified Customer

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I was sent a video of some person screaming belligerently and another person trying to tell me about my vehicle while the other person is having some sort of mental breakdown, it was the most bizarre and dis and another person trying to tell me about my vehicle while the other person is having some sort of mental breakdown, it was the most bizarre and disgusting behavior that this service team seems to be proud of, I don’t understand why they would treat me like that when I’m just trying to get my vehicle serviced and bringing them revenue, it doesn’t make any sense.And then every time I get my vehicle serviced they send me this survey which comes across as extremely desperate for any possible positive response, well it’s not happening here, not after that. More

by ROSTON Verified Customer Verified Customer

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Service staff adjusted seat 4 different ways. I still can't get it back to the way it was. If they had just slid it back that would have been fine. I still can't get it back to the way it was. If they had just slid it back that would have been fine. More

by SACGAZETTE Verified Customer Verified Customer

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This is the worst service I’ve experienced. Dealership is not honoring prior purchases. Shame. Dealership is not honoring prior purchases. Shame. More

by SAGENERAL Verified Customer Verified Customer

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Good service and friendly people very help ful always explain the problem if there is one. explain the problem if there is one. More

by BILL.KIMBALL Verified Customer Verified Customer

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If Maita wasn’t so close to my house I wouldn’t use them I have a service package with my truck but haven’t been happy. I asked for my tires to be checked for a leak and was told it would be done. It wasn’t I have a service package with my truck but haven’t been happy. I asked for my tires to be checked for a leak and was told it would be done. It wasn’t the day after I picked truck up I had to have tire repaired. After one service one of my lug nuts was missing ( the one that locks) when I called I was told it was already missing, up to that point no other service place had taken the wheels off that truck except them and I feel if it was missing they should have told me at time of service. Seems unsafe to have something like that missing. More

by SACGOLDMINE Verified Customer Verified Customer

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Horrible experience having my 60k visit. Maita is not concerned about having the car ready when promised. Maita is not concerned about having the car ready when promised. More

by CONNOLLYPRICE Verified Customer Verified Customer

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Theybfind reasons not to do tire rotations and other stuff to save time. They said they couldn't rotate my tires because of a 1/135th wear on a tire........they are lazy and dishonest stuff to save time. They said they couldn't rotate my tires because of a 1/135th wear on a tire........they are lazy and dishonest More

by EDDIESJIMENEZ Verified Customer Verified Customer

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The phone quote was $109. Service tech quote was $355 and up $900+. Very frustrating. And, felt like a bait and switch situation. Either the phone reps need further training Service tech quote was $355 and up $900+. Very frustrating. And, felt like a bait and switch situation. Either the phone reps need further training or they should not be able to provide quotes at all. More

by PPEAR91700 Verified Customer Verified Customer

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Quick, efficient, and cost effective - hence the reason I drive from the opposite side of Sacramento for my vehicle repairs and maintenance. drive from the opposite side of Sacramento for my vehicle repairs and maintenance. More

by MICHAEL.BUMGARDNER Verified Customer Verified Customer

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