Lance Brenneman
Sales & Leasing Consultant
Glenbrook Dodge Chrysler Jeep Fiat
100 W Coliseum Blvd
Fort Wayne, IN 46805
23 Reviews
Write a Review23 Reviews of Lance Brenneman
December 03, 2025
I am writing this after **months** of being ignored by your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a your service manager, Ryan Tuttle, who has repeatedly demonstrated that avoiding responsibility is apparently his primary job function. I was sold a car that your team clearly knew had issues, and instead of addressing those concerns, Ryan has chosen to disappear behind voicemail, unanswered messages, and total silence. The lack of accountability is astounding. I have called for months. I have followed every step I was told to follow. And the result has been nothing but avoidance, excuses, and a complete refusal to do the bare minimum of customer service. At this point, it would take actual effort to communicate this poorly. This dealership made a profit off of selling me a faulty vehicle, and then your service manager decided that acknowledging the problem was optional. That level of negligence and disregard is not just unprofessional. It’s insulting. If this is how you treat customers after the sale is made, people deserve to know. The service department leadership needs a serious intervention, because right now it is operating with all the urgency, transparency, and competence of a brick wall. I will continue escalating this until someone in this organization decides that doing their job is more convenient than ignoring me. More
Other Employees Tagged: Ryan Tuttle, Todd Macon, DeAndre Garcia, Ryan Cochran, Andrew Maldonado, Daniel Hoover, Curtis Henderson, Derry Smith, Rommel Dickey
October 31, 2025
Always WONDERFUL! !!!! Just purchased my 3rd jeep from them sooo I'm obviously VERY Pleased with EVEYTHING about them👏👍 I Highly recommend 👌😘🤩 !!!! Just purchased my 3rd jeep from them sooo I'm obviously VERY Pleased with EVEYTHING about them👏👍 I Highly recommend 👌😘🤩 More
Other Employees Tagged: Tyler Runyan, Christopher Shively
October 03, 2025
The dealership is great, but stay away from the salesman Lance he is just full of broken promises and lies Lance he is just full of broken promises and lies More
Other Employees Tagged: Glenbrook Dodge
August 21, 2025
Todd was absolutely phenomenal, has a great personality and makes the process go smooth, definitely recommend and makes the process go smooth, definitely recommend More
Other Employees Tagged: Todd Macon, Ken Starnes, Lamont Mills, Ryan Cochran, Christopher Shively, Jodie LeShore, Derry Smith, Joshua Taylor
April 19, 2025
Lance was amazing to work with! He was very patient with us and answered all of our questions. He worked hard to get us a good deal, and we are so happy with our new Jeep! He was very patient with us and answered all of our questions. He worked hard to get us a good deal, and we are so happy with our new Jeep! More
April 18, 2025
Amazing job did everything possible to get me in a new vehicle .. would Recommend him 1000% hands down he did everything in his power and his team to get me in a car amazing amazing sales people at Gl vehicle .. would Recommend him 1000% hands down he did everything in his power and his team to get me in a car amazing amazing sales people at Glenbrook dodge More
Other Employees Tagged: Glenbrook Dodge, Lamont Mills, Tyler Runyan, DeAndre Garcia, Ryan Cochran, Curtis Henderson, Rommel Dickey, Josh Taylor
March 08, 2025
Very helpful and worked with me to get the car I wanted in the price range that I requested highly recommend in the price range that I requested highly recommend More
Other Employees Tagged: Todd Macon, Lamont Mills, DeAndre Garcia, Christopher Shively, Andrew Maldonado, Jodie LeShore, Curtis Henderson, Derry Smith, Rommel Dickey

