Lacye Laning
Lacye Laning at Northside Honda
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Lacye Laning

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Lacye Laning

August 24, 2024

Dealership Rating
Employee Rating

I’ve had to take my car in twice unfortunately but I’ve never had any trouble getting it diagnosed or getting a loaner in the meantime and the communication is perfect. They let me know what I need to know More

by L.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Strawn

August 08, 2024

Dealership Rating
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Friendly and knowledgeable service. Service completed within a reasonable amount of time and at a fair price. More

by crolax
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 30, 2024

Dealership Rating
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great service, members are very friendly and professionals. Waiting room is comfortable and vending machine are handy to have a snack while waiting. More

by EDUARDO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexa Olivo

Jul 30, 2024

Northside Honda responded

Eduardo, Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 30, 2024

Dealership Rating
Employee Rating

I ALWAYS WK WITH STEVEN, ALWAYS HAS SMILE , VERY FRIENDLY, HELPFUL. GREAT SERVICE. GREAT WK. More

by JMENDOZA13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 30, 2024

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steven met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

July 29, 2024

Dealership Rating
Employee Rating

The drop off was good and service was done and complete in a timely manner. More

by Anonymous
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

July 28, 2024

Dealership Rating
Employee Rating

I love coming here because everyone is super friendly. I have lived here in Texas for about a year now and Lacye always takes good care of me. I am definitely coming back and will forever be a Honda Owner More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

Leslie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lacye met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

July 26, 2024

Dealership Rating
Employee Rating

I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. More

by riverwillow49
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noah Morales, Mark Hannawi

Jul 26, 2024

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Noah, Lacye, and Mark can be of further assistance. Jaime Anteola General Manager

July 26, 2024

Dealership Rating
Employee Rating

Quick response to help and obtaining warranty information for wheel replacement. Communication was excellent and service advisor extremely helpful More

by EGONZALEZ23
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 26, 2024

Dealership Rating
Employee Rating

Very good service with friendly people. I would recommend this dealer to family and friends. More

by AL10081109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 21, 2024

Dealership Rating
Employee Rating

The entire process for scheduling service online is smooth. Unfortunately, the tire I was going in to service went out the day before. I had my car towed in, put my keys in the dropbox. I spoke wit More

by STEVEHANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2024

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

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