Kyle Schumacher
Kyle Schumacher at Roseville Toyota
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Kyle Schumacher

Service Advisor

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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4.4
221 Reviews

I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.

Dealership Experience

12 yrs

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

Toyota Technician Training at Universal Technical Institute

4.4

221 Reviews

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221 Reviews of Kyle Schumacher

October 18, 2024

Dealership Rating
Employee Rating

Kyle was great! He was helpful and respectful.Very patient and answered all my questions. More

by mshamiya49
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 18, 2024

Roseville Toyota responded

We are pleased to hear that Kyle was great to work with during your recent visit. Let us know if we can help with anything in the future. Take care!

July 26, 2024

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I have always had a wonderful experience with the service at Roseville Toyota. I have purchased my vehicles and had them serviced there always. More

by Youngte
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Recommend Dealer
Yes
Jul 26, 2024

Roseville Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Roseville Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Michael Ortiz Service Manager

July 25, 2024

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Roseville Toyota's service SUCKS! I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the More

by philip.joyman.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Roseville Toyota responded

Hi Phillip, It is unfortunate to see your dissatisfaction with your recent visit. Our team apologizes for the extended wait time for your vehicle's services. We hope you will allow us the opportunity to regain your confidence in our team, as your business is valued. When the time allows, please consider reaching out to me as I would appreciate discussing your experience in detail. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

May 23, 2024

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On 4-6-2024 I went to Roseville toyota to service my car. Just a regular oil change. Upon their inspection the service department recommended that my front control arm is worn and needs replacing. I agreed t More

by A. Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Roseville Toyota responded

Hello, We regret to hear about the details of your recent visit. We understand your frustration and would like to help. We would like the opportunity to look into this further, please contact me at your earliest convenience. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

March 26, 2024

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Very friendly crew and very professional! Thanks for taking good care of my car! 🚗. You guys rock! More

by Singlecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Roseville Toyota responded

It's great to hear that Kyle was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Roseville Toyota! Best Regards, Michael Ortiz Service Manager

November 21, 2023

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I was greeted upon arrival on the front drive. After a few moments, I was escorted to my service advisor, Kyle. More

by mvoreyer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Roseville Toyota responded

Thanks for the review, mvoreyer! We're glad to know that Kyle and our team at Roseville Toyota provided you with a warm welcome. We hope to serve you again down the road.

September 28, 2023

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Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr More

by Newest BZ4x owner
Sales Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Roseville Toyota and helping to share the word about us. We’re here for you anytime! Best Regards, Tony Bernasconi General Manager

August 27, 2023

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Everyone was friendly and energetic. Service rep kept me fully informed throughout Service of my car. More

by raibahadur27
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Service Time
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Recommend Dealer
Yes
Aug 28, 2023

Roseville Toyota responded

It’s our pleasure, at Roseville Toyota, to serve valuable customers like you. Thank you for your five-star rating and we hope to see you again soon.

August 26, 2023

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Received Excellent Customer Service and appreciated the free car rental, I did not except that service. More

by Mary
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Recommend Dealer
Yes
Aug 28, 2023

Roseville Toyota responded

Thank you, Mary. We truly appreciate your wonderful feedback. Our team looks forward to serving you again one day.

August 14, 2023

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Always extremely helpful! Whenever it's time for my service, I'm reminded via text, I'm in and out of there! Friendly service! More

by wendyma1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Anderson

Aug 16, 2023

Roseville Toyota responded

Wendy, We are always delighted to serve you. Thank you for your 5-star review. We look forward to serving you again next time.

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