Kyle Pullen

Service to our Outback was fine and vehicle was ready earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it at home the next day (a Friday). The following Monday I went to the dealer and asked for the gift card to be applied to our bill and give us credit on the credit card we used for payment. They declined saying it had to be used at the time of service. VERY DISAPPOINTED!! The gift card expires this June. I don’t foresee us bringing our Outback in for service for six months or more. I guess we should just throw the gift card away. Thanks a lot. Glenn Carlson 860-460-5786 More

by GCARL8009 Verified Customer Verified Customer

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From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More

by cad114 Verified Customer Verified Customer

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Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More

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Everything went well and completed on time, which was important as I was waiting for my car. important as I was waiting for my car. More

by GUYRSCRIBNER Verified Customer Verified Customer

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Kyle , service provider, was great! Kept me well informed and coordinated with insurance company. Will return! Kept me well informed and coordinated with insurance company. Will return! More

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Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More

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The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. professional. They completed the work as described, on time, and they kept me updated throughout the process. More

by TRACY.DICKSON Verified Customer Verified Customer

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Not sure what to say. .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been a weird solution, but works for me. More

by KANSANGRRL Verified Customer Verified Customer

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Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. Kept up to date on all repairs needed. Excellent staff. More

by Happy Verified Customer Verified Customer

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I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go anywhere else for my service needs. More

by CTEACHER294 Verified Customer Verified Customer

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