Kyle Pullen
Kyle Pullen at Secor Subaru
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Kyle Pullen

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
168 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

2 yrs, 5 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

4.8

168 Reviews

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168 Reviews of Kyle Pullen

December 19, 2024

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Employee Rating

Not sure what to say. .. Cost of repairs turned out to be more than I was willing to pay, so I visited the Sales Department and purchased a 2021 Crosstrek. Might have been More

by KANSANGRRL
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Secor Subaru responded

We're glad to hear that you found a solution that works for you at Secor Subaru! Enjoy your new 2021 Crosstrek, and feel free to reach out if there's anything else we can assist with.

December 01, 2024

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Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. More

by Happy
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Recommend Dealer
Yes
Dec 02, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru! We'll see you next time!

November 13, 2024

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I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go More

by CTEACHER294
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Recommend Dealer
Yes
Nov 13, 2024

Secor Subaru responded

Thank you for your loyalty and trust in Secor Subaru! We're delighted to know that our team consistently provides respectful service with safety as a priority. We look forward to continuing to meet your service needs!

October 24, 2024

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Thank you. I feel comfortable taking my Rubasu to you guys for service than anybody else. More

by PARTYMIXX
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Oct 24, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru!

October 22, 2024

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I find my experience with dropping off my Subaru for service easy and effortless. I appreciate the text messages on my vehicle’s progress report and the estimate time of being finished. More

by missliss81
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Oct 23, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your vehicle! We're glad to hear our team consistently provides efficient service & thorough communication, and we look forward to seeing you again next time. Take care!

October 16, 2024

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Great fast service. I was getting text updates on my car during the service. Clean and vacuum was a plus More

by GARYSLATER
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Oct 17, 2024

Secor Subaru responded

Gary, we're delighted to hear you appreciated the fast service and updates during your visit at Secor Subaru. Thanks for highlighting our efforts to keep things clean too!

October 16, 2024

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Good people trying to help customers. Quality of work is well done. Helpful and polite More

by michaelwall82
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Recommend Dealer
Yes

Other Employees Tagged: . Ike

Oct 17, 2024

Secor Subaru responded

We're glad to hear it, Michael! Thank you for coming to Secor Subaru!

October 10, 2024

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I could Not have had a more pleasant experience then The one I had at the dealership. More

by M941
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray , The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice

Oct 11, 2024

Secor Subaru responded

Wow, we're so happy to hear this! Thanks for visiting our team here at Secor Subaru. We hope to see you again in the future!

October 10, 2024

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Kyle was nice and helpful. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. More

by BOOKLOVERBRI
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Oct 11, 2024

Secor Subaru responded

We're delighted to hear that Kyle provided such helpful and informative service at Secor Subaru. Keeping you updated throughout the process is important to us, and we're glad it made a difference in your experience!

September 30, 2024

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Advisor was awesome. Quality work without pressure to do more than what I thought necessary. More

by JOHNGAEBE
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Recommend Dealer
Yes
Oct 01, 2024

Secor Subaru responded

John, thank you for reviewing your recent visit here at Secor Subaru! We appreciate your business and hope to see you again in the future!

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