Kristina Wong-Marcellin | Page 6

very professional, knowledgeable WE reached deal in two hours, very productive, very professional. Communication through email was excellent too. I was able to submit all required do WE reached deal in two hours, very productive, very professional. Communication through email was excellent too. I was able to submit all required documents by email too. They dealt with my insurance company too. Everything was ready when we came to pick up the vehicle More

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Great cuctomer service! We were impressed by the level of customer service received especially from Ms. Jace Cooper. we were very well looked after, and because of the high s We were impressed by the level of customer service received especially from Ms. Jace Cooper. we were very well looked after, and because of the high standards with which she carried out our requests, we are very thankful! More

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Bucket list check off The dealership is aesthetically remarkable. Mike Robinson my sales representative displayed complete professionalism in our entire dealings. There was The dealership is aesthetically remarkable. Mike Robinson my sales representative displayed complete professionalism in our entire dealings. There was not a single question he was reluctant to answer. (Even the uncomfortable ones, that go along with buying a new car) The entire process took about 2 years for me to make the final decision, and Mike demonstrated incredible patience and never once appeared "pushy" to get the deal done. When we finally found the vehicle I wanted, his professionalism went in to high gear wrt acquiring the car and getting it to me for final delivery. Financing was made simple and uncomplicated by Kristina Wong. I have to admit I was a little surprised about the minimal amount of time management was involved in the whole process. However since I am not involved in the industry perhaps this is par for the course. Overall I would not hesitate to recommend MB London to anyone and would most certainly make sure they speak to Mike Robinson when considering buying "their" bucket list dream car, like I did. Olaf B. Plotzke More

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Just Got The World's Best Car!! Just took delivery of my 2018 E63S wagon. A truly spectacular automobile. Adam Stockie and Managing partner Rob Stockie were both instrumental in g Just took delivery of my 2018 E63S wagon. A truly spectacular automobile. Adam Stockie and Managing partner Rob Stockie were both instrumental in guiding me through the process of ordering the car through to delivery. They both were fantastic! Adam Stockie is terrific to work with. He is low key, no pressure. and is extremely good at his job. Very knowledgeable about the products he sells, and very reliable. Things get done with no fuss at all. I recommend Adam with no hesitation whatsoever. Kudos as swell to both Katrina and Kristina Wong. They too are a pleasure to deal with. Rob Stockie is the best!. If you are thinking of a Mercedes, go see Adam Stockie More

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Great experience I recently joined the Mercedes family and couldn't be more excited! A friend recommended Tony and after my experience I can see why he came so highly I recently joined the Mercedes family and couldn't be more excited! A friend recommended Tony and after my experience I can see why he came so highly recommended. We started our communications via email and then text. Tony's response time was amazing. He answered all my questions and moved at my pace. I felt supported in my decision making and felt Tony would help me make the best decision. When I picked up the car, Tony went over everything, he showed me how to change important settings and he connected my phone to my car. He sent us off with a nice gift and a reminder that he was only a text away. More

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Purchase Experience It was a pleasure doing business with a professional well trained staff. Adam Stockie, as well as Kristina Wong both served me very well. Rob Stockie It was a pleasure doing business with a professional well trained staff. Adam Stockie, as well as Kristina Wong both served me very well. Rob Stockie introduced himself and made a strong impression. More

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New car Very helpful, very nice and showed us how to use the car. 100% would recommend these people. Emailed them about questions and the response time was am Very helpful, very nice and showed us how to use the car. 100% would recommend these people. Emailed them about questions and the response time was amazing More

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Great customer service Adam and the team at Mercedes made my first time experience a positive one. They made sure to provide you with as much information as needed. I was co Adam and the team at Mercedes made my first time experience a positive one. They made sure to provide you with as much information as needed. I was comfortable throughout the whole process. Overall, I was a very satisfied customer ! More

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Professioal Service Repeat client. Great professional service. Prompt reply to emails and questions. Hassel free. Attention to detail. Good hands on instruction of the v Repeat client. Great professional service. Prompt reply to emails and questions. Hassel free. Attention to detail. Good hands on instruction of the vehicles new features. More

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Purchased a new E300. I was very impressed with all staff members of Mercedes Benz London. Right from the moment I arrived I was treated very well by everyone I met. Adam I was very impressed with all staff members of Mercedes Benz London. Right from the moment I arrived I was treated very well by everyone I met. Adam Stockie was excellent in looking after me, answering my questions and ensuring that I was well informed. In addition he was great at explaining how the car operates and explaining the best purchase options that fit my need. More

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