Kristina Wong-Marcellin | Page 23

Christmas Surprise! My husband used Jace to purchase a new GLE350d as a surprise Christmas gift for me. We were both impressed with her knowledge and accommodations in m My husband used Jace to purchase a new GLE350d as a surprise Christmas gift for me. We were both impressed with her knowledge and accommodations in making this happen. When I came to pick up my new vehicle she took the time to walk me through all the vehicles functions and made sure I was comfortable with its operation. Awesome gift!! More

Print

Efficient and personal service catered to my schedule. I had previously been leasing an Audi from a Toronto dealership and it wasn't convenient to service or work with them. Mercedes London made it easy fo I had previously been leasing an Audi from a Toronto dealership and it wasn't convenient to service or work with them. Mercedes London made it easy for me to get the information I needed to make a decision in a timely manner, despite the fact I was travelling abroad throughout the process and not able to be at the dealership personally. The test drive around the block was the final step and I was sold. I'm so grateful for the clear, efficient, prompt communication I received during the entire process. More

Print

Purchase of S550 Adam is a pleasure to deal with and makes my life easy. This is the 4th (or 5th) car I have purchased and his service and knowledge are excellent Adam is a pleasure to deal with and makes my life easy. This is the 4th (or 5th) car I have purchased and his service and knowledge are excellent More

Print

Adam Stockie review All the people we dealt with at the dealership were both friendly and informed about the cars. I never felt pressured to purchase a vehicle. The fol All the people we dealt with at the dealership were both friendly and informed about the cars. I never felt pressured to purchase a vehicle. The follow up and information about the car during the pickup was excellent service! More

Print

Simply the best.. Tony Yang was most helpful with the purchase of my new C300, the 6th Mercedes Benz I have owned since 1979. I have had my Mercedes serviced by the ex Tony Yang was most helpful with the purchase of my new C300, the 6th Mercedes Benz I have owned since 1979. I have had my Mercedes serviced by the excellent team headed by Dave McVittie and Markus Widmer which is why I continue to be a loyal MB customer. As a salesman Tony ranks right up there with the best. He is a pleasure to deal with and his product knowledge, professionalism and willingness to go the extra mile to explain even the smallest details made the purchase seamless. I buy Mercedes because they are simply the best and Tony exemplifies this. Keep up the good work. Dr. McKillop More

Print

Straight forward sales and service Enjoy straight forward business approach to sales and service. Did not buy last GLK from London dealership because at that time the customer was not i Enjoy straight forward business approach to sales and service. Did not buy last GLK from London dealership because at that time the customer was not important to Mercedes London. But things have changed since then with the new ownership. They helped us with the few problems we had with the old vehicle and lam looking forward to continued good relationship with the new one. More

Print

Friendly but not Pushy Very Comfortable and Friendly Atmosphere. I have dealt with the deal or the last 25 years and I can expect the same quality of work every visit. Very Comfortable and Friendly Atmosphere. I have dealt with the deal or the last 25 years and I can expect the same quality of work every visit. More

Print

Pleasant and informative Just purchased my first Mercedes from Jace Cooper, who I found to be very knowledgeable and very patient in explaining the operation of my vehicle. H Just purchased my first Mercedes from Jace Cooper, who I found to be very knowledgeable and very patient in explaining the operation of my vehicle. Her overall smile and friendly manner made me feel very comfortable , and I would recommend her highly. More

Print

Getting it right the first time! We have dealt with many dealer ships over the past 30 years. And I must say this was one of the easiest, non stressful, polite car deals I have ever We have dealt with many dealer ships over the past 30 years. And I must say this was one of the easiest, non stressful, polite car deals I have ever done. We started the deal back in the summer of 2015 with Adam Stockie . We initially considered the GLK but changed our minds and eventually stopped the whole deal. Adam was very courteous and said "take your time we want to get it right, we're here when your ready". Adam kept in touch with different models and kept us abreast with the up to date manufacture's incentives. When we where ready to purchase, Adam searched the province for the right colour and interior. WE couldn't make up our minds, so Adam said he would bring the vehicle to us and meet us in Ingersoll which reduced our drive to half from our location. That's service! Adam even informed us on how to return the vehicle in 39 months and get into a new one saving us some money and mileage. You have two very happy customers.. More

Print

15 years and still coming back 15 years ago we came over to Merecedes London after extremely poor customer service at the local Jaguar dealership. Five Mercs later and we are still 15 years ago we came over to Merecedes London after extremely poor customer service at the local Jaguar dealership. Five Mercs later and we are still full of praise for the whole experience, from sales to service we are treated as valid customers and with total respect. And the product itself...lets just say it was harder saying goodbye to my last E-550 than it was sending the kids off to college :) More

Print