Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Kristin Buffington
Kristin Buffington
Service BDC Director
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
97 Reviews
97 Reviews
Write a ReviewDealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
97 Reviews of Kristin Buffington
May 15, 2024
Excellent buying experience at Jim Ellis, great price, great knowledge. I would definitely buy from them again. great knowledge. I would definitely buy from them again. More
by mikeplee
Verified CustomerOther Employees Tagged: Jason Dowdy, Sami Karaki, Joe Marengo, Jovan Riley
January 17, 2024
They have been very good to me and helped me with my car problems several times. problems several times. More
by CCSTRAW
Other Employees Tagged: Jason Dowdy, Ed Barnes, Rina Centeno
August 28, 2023
This dealer has a major mixup in their database and they keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I D keep associating me with a car I don't have, plus the inconvenience with my own dealer that doesn't have the correct information on that car that I DO have. Despite my multiple attempts, calls, and messages they still do nothing and continue to be associated with the wrong account. So this is a clear message that they need to do something about it. More
by jp_vasquez
Other Employees Tagged: Jason Dowdy, Ron Gay, James Stecker, Ed Barnes, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose
May 19, 2023
i love this dealership i am always satisfied with everything i request done to the car everything i request done to the car More
by JUANA.ALFARO
Other Employees Tagged: Ron Gay, Jason Ropp
January 27, 2023
I use Jim Ellis to maintain my Buick Enclave because they always check for service alerts and they use OEM parts that maintain my warranty. My appointment time is respected as I wait on the service to be com always check for service alerts and they use OEM parts that maintain my warranty. My appointment time is respected as I wait on the service to be completed More
by R.EARLE
Other Employees Tagged: James Stecker
January 20, 2023
Great service quick and answered all my questions very clean waiting room. I would recommend going to get your gmc vehicle checked buy thes guys . Great!! clean waiting room. I would recommend going to get your gmc vehicle checked buy thes guys . Great!! More
by MP
Other Employees Tagged: Ron Gay , Jorge Banos Jr, Sean Garrett, David Gonzalez
December 20, 2022
I know I will always get the best price for the best service. Thanks as always! service. Thanks as always! More
by connie15
Other Employees Tagged: Ron Gay, Ed Barnes, Christie Ledbetter, Rina Centeno , Jorge Banos Jr, Danielle Edwards, Tate Gardner, Sean Garrett, David Gonzalez
October 27, 2022
The service was fast and efficient. We were disappointed that we were not offered a free car wash with the oil change. Our dealer always freshens the truck for an oil change. We were disappointed that we were not offered a free car wash with the oil change. Our dealer always freshens the truck for an oil change. More
by Ronni
September 15, 2022
If I would have known my problem wasn’t warranted I would’ve took it elsewhere would’ve took it elsewhere More
by RHAYNES1
Other Employees Tagged: Mike Hatcher
July 01, 2022
Unfortunately, the technicians were not very helpful. We’ve always worked with David and he has always been amazing. These guys told me they didn’t know if it would take 3 days or 3 months to get my part We’ve always worked with David and he has always been amazing. These guys told me they didn’t know if it would take 3 days or 3 months to get my part in. They also were not helpful with a loaner. I had to speak with Sammie in order to get some help. All of my vehicles have been purchased from Sammie and his team.. The service department has to step it up. More
by Shonnieb
Other Employees Tagged: David Gonzalez
Dealership Inventory (403 Vehicles)
