Kory Miller

Dealership worked to get truck in for oil change on short notice. Great service, reasonably priced and much appreciated. notice. Great service, reasonably priced and much appreciated. More

by mbluhm Verified Customer Verified Customer

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They had me in and out quickly and explained all they did to keep my Escape running smoothly. to keep my Escape running smoothly. More

by thageman54 Verified Customer Verified Customer

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Great job. Always helpful and appreciate their assistance. Thank you for your work on my vehicle. Always helpful and appreciate their assistance. Thank you for your work on my vehicle. More

by sbean Verified Customer Verified Customer

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The appointment went very quick and I was able to discuss other possibilities of future options and then I was on the road. other possibilities of future options and then I was on the road. More

by colorgrain Verified Customer Verified Customer

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Always have a great experience at Shields. I highly recommend both sales and service departments. I highly recommend both sales and service departments. More

by lmarlow53 Verified Customer Verified Customer

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I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More

by justicedavidjustice Verified Customer Verified Customer

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Timely, friendly, area clean and attractive Answered questions with knowledge. Car good to go with no delay questions with knowledge. Car good to go with no delay More

by Idaho1969 Verified Customer Verified Customer

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The sales people and service department are great and generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it clear that your call is an inconvenience. I dread calling to schedule service and speaking with her. More

by emmastuebe Verified Customer Verified Customer

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Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More

by waspi Verified Customer Verified Customer

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They greet you happily and quickly and took care of my car efficiently and I was out of there in 45 minutes car efficiently and I was out of there in 45 minutes More

by dlawyer Verified Customer Verified Customer

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