Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News
Refer Me

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
73 Reviews
4.9

73 Reviews

Write a Review

73 Reviews of Kevin Rafeek

June 14, 2024

Dealership Rating
Employee Rating

I've bought 5 new vehicles from this dealership over the years. I think that says it all. More

by GWILL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 14, 2024

Dealership Rating
Employee Rating

The Southern Dealership has changed policies that do not favor customers. Now you have to pay for a loaner and you’re not encouraged to wait for your car anymore. These are the more notable changes the com More

by MSPENCER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berna Aguirre

Jun 14, 2024

Southern Acura Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 11, 2024

Dealership Rating
Employee Rating

Your dealership service department is an exceptional resource. Thank you for taking care of me. More

by ramman812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

I have been going to this location (different names at times) for 31 years. I have owned 6 Acuras from the old Integra, RSX, TSX and now TLX. It's the only car I'll ever own and the only dealer I will go More

by tobyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Daryl Hoe is my go to man!

June 07, 2024

Dealership Rating
Employee Rating

Excellent service, they explain everything clearly. I wish they took checks for payment, it would be more convenient if they did. More

by neiowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

Love this dealership, always clean and the staff is always friendly. I bought my car from here and anything I need to get done I take it here and no where else. Cisco in the service department is so he More

by CORDEROSTEVEN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

June 05, 2024

Dealership Rating
Employee Rating

Very pleased with all personnel, especially Kevin. Knowledge and articulation. Made sure I was. Aware of what was performed. Work completed in a timely manner More

by NMCAVOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2024

Dealership Rating
Employee Rating

Prompt, friendly service very attentive to my concerns. Made sure I understood and answered all my questions. . More

by jrseidnitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2024

Dealership Rating
Employee Rating

I love the Acura team in Newport News they always do a good job and have good customer service More

by Neariahsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Berna Aguirre

May 31, 2024

Dealership Rating
Employee Rating

Kevin treats me correctly every time I go there for any service…. I love this team More

by enith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (152 Vehicles)

used 2022 Acura RDX car, priced at $36,246
2022 Acura RDX
used
Platinum White exterior
Automatic
All-wheel Drive
used 2021 Hyundai Kona car, priced at $17,213
2021 Hyundai Kona
used
Sonic Silver exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $51,495
2024 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2021 Acura ILX car, priced at $21,582
2021 Acura ILX
used
Modern Steel exterior
Automatic
Front-wheel Drive
new 2024 Acura RDX car, priced at $48,950
2024 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura MDX car, priced at $53,245
2024 Acura MDX
new
Lunar Silver Metallic exterior
Automatic
All-wheel Drive