

Kevin MacKenzie
Service Advisor
Grande Prairie Chrysler Jeep Dodge
11448 Westgate Drive
Grande Prairie, AB T8V 8L2
Dealership Experience
6 yrs
Industry Experience
6 yrs
Languages Spoken
English
177 Reviews
Write a Review177 Reviews of Kevin MacKenzie
April 17, 2025
Everyone is super friendly and amazing to deal with. The service department is efficient, I’m typically in and out in about 20 mins for basic maintenance. They have been the best dealership I have dealt The service department is efficient, I’m typically in and out in about 20 mins for basic maintenance. They have been the best dealership I have dealt with over the years. 10/10 highly recommend. More
Other Employees Tagged: Kylie Hynes, William Carriere, Rob Evrall, Nick Read
April 16, 2025
I’m really impressed with the service I get from the service department. Also the shuttles service is really great! service department. Also the shuttles service is really great! More
Other Employees Tagged: Tony Kunz, Paul Golamco, Kylie Hynes, Autum Simmons
April 12, 2025
Great service. Very little wait for shuttle. Friendly staff. One game my child a car so excited to play with it once we got home. Very little wait for shuttle. Friendly staff. One game my child a car so excited to play with it once we got home. More
Other Employees Tagged: Shawn Fortin
April 11, 2025
This is the second time I have had issues with my vehicle after it being worked on for a week. When I came to pick it up after being told all work was complete and it was ready to go I started driving home a after it being worked on for a week. When I came to pick it up after being told all work was complete and it was ready to go I started driving home and could hear a horrible sound from my front end, and it was shaking. Turned around to take it straight back to the dealer and thank goodness there was one mechanic still there. After inspection it was confirmed the service department didn’t tighten the lug nuts on both my front tires. The nuts definitely were not tightened with a wrench. They were very loose and the tires were not installed correctly on the wheel studs. Just glad it wasn’t my wife and kids driving it and not realizing the problem and possibly losing both front tires. Not impressed. More
April 05, 2025
Amazing services always win in for winter tire change over. They noticed scalping all my tires and advise that I monitor them.And let me know that doo doesn't being an all season.Tire, they need to be ro over. They noticed scalping all my tires and advise that I monitor them.And let me know that doo doesn't being an all season.Tire, they need to be rotated more often than they have been, which was causing this scalping. More
Other Employees Tagged: Rob Evrall, Nick Read
April 02, 2025
Loved booking my appointment online. Staff is always friendly and knowledgeable. Wait time was reasonable Staff is always friendly and knowledgeable. Wait time was reasonable More
Other Employees Tagged: Shawn Fortin
April 02, 2025
The service is great at this dealership! I would definitely recommend it to anyone! Staff are very friendly and helpful! I would definitely recommend it to anyone! Staff are very friendly and helpful! More
Other Employees Tagged: Kylie Hynes, Rob Evrall, Nick Read, Terry Trapp, Shawn Fortin
March 28, 2025
I was grossly charged way over the estimate to fix my 2020 ram 2500 and they forgot to put my keys in the gas cap when I picked the vehicle up and now they will have to mail them to me. Not impressed at 2020 ram 2500 and they forgot to put my keys in the gas cap when I picked the vehicle up and now they will have to mail them to me. Not impressed at all More
March 28, 2025
As per usual I was treated excellent. My truck was taken in and the work was done. I was shuttled to work My truck was taken in and the work was done. I was shuttled to work More
Other Employees Tagged: Kylie Hynes