Kevin Cloud
Kevin Cloud at Toyota of Scranton
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Kevin Cloud

Sales Consultant

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Kevin Cloud

June 19, 2024

Dealership Rating
Employee Rating

Toyota of Scranton is always great. The service is wonderful and everyone is very helpful. More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Toyota of Scranton responded

LNSEC, Thank you for your wonderful review! We're delighted to hear that you consistently have a great experience at Toyota of Scranton. Our team is committed to providing exceptional service and support, and it's fantastic to know that our efforts are appreciated. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

June 15, 2024

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Employee Rating

Easy transition from prior lease to new @024 Tacoma lease. Would recommend Toyota of Scranton to others. More

by ONTHEJOB07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin , Andrew Wineberg

June 08, 2024

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Employee Rating

very good I would recommend this deanship to anyone looking for a new vehicle good service More

by JER05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Scott Higgins

Jun 11, 2024

Toyota of Scranton responded

Dear JER05, Thank you for your kind review! We're thrilled to hear that you had a very good experience with us. Your recommendation means a lot, and we're glad our service met your expectations. We look forward to serving you again in the future. Best regards, The Toyota of Scranton Team

April 30, 2024

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Employee Rating

Very pleased with the sales process and consideration for us that everyone showed. The car was just wat we were looking for and things we're handled very well. More

by FEDERALLOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin

Apr 30, 2024

Toyota of Scranton responded

FEDERALLOCK, We're thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. Providing excellent service and ensuring our customers find the perfect vehicle is always our top priority. It's wonderful to hear that our team provided you with the consideration and assistance you needed throughout the sales process. We're delighted that you found the car you were looking for and that everything was handled to your satisfaction. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your trust in us. Congratulations on your new car, and thank you for choosing us Warm regards, Sales Team Toyota of Scranton

April 23, 2024

Dealership Rating
Employee Rating

Whole experience was wonderful - Mr. Weinberger has an amazing facility and team - would recommend to anyone! More

by HANLONKA
Recommend Dealer
Yes
Apr 24, 2024

Toyota of Scranton responded

Hello HANLONKA, Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that you had a great experience at Toyota of Scranton and that you found our team to be amazing. Your recommendation means a lot to us, and we're thrilled that you would recommend us to others. We strive to provide the best service possible, and it's fantastic to know that our efforts are making a difference. Thank you once again for choosing Toyota of Scranton. We appreciate your business and look forward to serving you and anyone you recommend in the future. Best regards, The Toyota of Scranton Team

April 17, 2024

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Employee Rating

Toyota of Scranton is always great/ They keep you informed are always professional and friendly. I always have great service there.. More

by LNSEC
Recommend Dealer
Yes
Apr 17, 2024

Toyota of Scranton responded

Hello LNSEC, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you consistently have a great experience with us at Toyota of Scranton. Keeping our customers informed, maintaining professionalism, and providing friendly service are top priorities for us. We appreciate your trust and loyalty, and we look forward to serving you again in the future. Drive safely! Warm regards, Toyota of Scranton Team

March 19, 2024

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Employee Rating

Extremely satisfied with my experience! Kevin was my sales representative and was very knowledgable and kind. My little guy was getting tired and fussy, so Kevin made it a priority to move More

by sokieubrutico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali

Mar 20, 2024

Toyota of Scranton responded

Thank you for sharing your feedback, sokieubrutico! We're thrilled to hear that you had an extremely satisfying experience at Toyota of Scranton. It's wonderful to know that Kevin provided knowledgeable and kind service during your visit, and we're glad he accommodated your needs, especially with your little one. We're also pleased to hear that Ryan made the financing process smooth and respectful, ensuring you got what you needed without any unnecessary pressure. Our team strives to prioritize customer satisfaction, and it's fantastic to hear that reflected in your experience. We're glad you enjoyed the refreshments and hospitality during your time with us. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future! Warm regards, Sales Team Toyota of Scranton

March 08, 2024

Dealership Rating
Employee Rating

kevin was very good with us. it ment alot to me that he didi what he said he would . thanks alot! More

by RAY1896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Toyota of Scranton responded

Dear RAY1896, Thank you for sharing your experience with us! We're thrilled to hear that Kevin provided you with excellent service and that he followed through on his commitments. Ensuring that our customers feel valued and supported is always our priority, and we're glad Kevin was able to make a positive impact. Your feedback means a lot to us, and we'll be sure to pass along your kind words to Kevin and the rest of our team. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Toyota of Scranton. We appreciate your business and look forward to serving you in the future! Best regards, Toyota of Scranton Sales Department

February 03, 2024

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Employee Rating

Nothing but the utmost professionalism. I would recommend that anyone in the market for a new Toyota go to Toyota of Scranton More

by TMORNHINEWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Vieira, Matthew Hedden

Feb 06, 2024

Toyota of Scranton responded

Dear TMORNHINEWAY, Thank you for your glowing review and recommendation! We're thrilled to hear that you experienced nothing but the utmost professionalism during your visit to Toyota of Scranton. Providing exceptional service to our customers is our top priority, and we're delighted that we met your expectations. If you or anyone you know is in the market for a new Toyota, we would be honored to assist them as well. Please don't hesitate to reach out if you need anything else in the future. Best regards, The Toyota of Scranton Team

January 18, 2024

Dealership Rating
Employee Rating

Kevin didn't rush me over the weeks that it took to do this deal...I rather felt like I was bugging him lol. He was great...took our time and got everything right before I finalized the deal. Finance mgr More

by rjs671
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cheverez , Brendan Reilly, Ashley Ochwat-Service Advisor

Jan 18, 2024

Toyota of Scranton responded

rjs671, Hi there! It's fantastic to hear about your positive experience with Kevin and the entire Toyota of Scranton team! We're thrilled that Kevin's patient and attentive approach made your car-buying journey a pleasant one. We appreciate you taking the time to highlight the efforts of our Finance Manager, Dealer Manager, and Service Advisor Ashley Ochwat. It's great to know that they all played a role in ensuring you got another great Toyota and personalized your Tacoma TRD Off Road with accessories. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with excellent service. If you ever need assistance or have any questions, feel free to reach out. Safe travels in your new Tacoma TRD Off Road! Warm regards, Sales Team Toyota of Scranton

Jan 18, 2024

rjs671 responded

Looking forward to it! Again,GREAT JOB TO ALL!

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