Kevin Brooks | Page 17

Excellent service - Great people - a little bit pricy I dropped my car off for a service this morning at 8:00 and everything went well. Kevin was friendly and at noon everything was finished and ready to I dropped my car off for a service this morning at 8:00 and everything went well. Kevin was friendly and at noon everything was finished and ready to go. For the first time I used the shuttle service and it was great. Leo, the driver was very kind as well and he dropped me off in the morning and picked me up in the afternoon. Today was not a busy day and it was fast and I didn't spend a lot of time waiting or travelling around the city. And this service is free which is great! But Crestview prices in general are not cheap. Anyway, as long as you get a very good service that's the most important. More

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Tire Rotation Just took over a company vehicle (sphew ... Chevy ... sphew ;); anyway, first stop was to the Express Lane for an oil change and thorough going over. Just took over a company vehicle (sphew ... Chevy ... sphew ;); anyway, first stop was to the Express Lane for an oil change and thorough going over. All was well; only additional service recommended was a tire rotation. So, I booked back in on July 8 to have the tires rotated. Kevin Brooks was my service advisor. Kevin is personable, efficient, and a pleasure to deal with. I don't often have to have my personal vehicle, 2009 Dodge Journey, in for service ... just routine oil changes and occasional recalls. Kevin is always the service advisor I end up working with ... and that is just fine by me!! More

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Nice! I know that I can trust this dealership since I always go there whenever I have problems with my car, whenever I need help with something in my car, o I know that I can trust this dealership since I always go there whenever I have problems with my car, whenever I need help with something in my car, or even when I'm interested in buying. I am relieved and very pleased with the hard work that this dealership puts into pleasing and helping their customers. Would definitely give this a ten out of ten. I always rely on Kevin Brooks whenever I visit this dealership and he always perfects his work, and I just love that about him! More

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Awesome Kevin has restored my faith in the Dodge brand. Needed service on 2 vehicles over a period of a week and there was a loaner vehicle available both ti Kevin has restored my faith in the Dodge brand. Needed service on 2 vehicles over a period of a week and there was a loaner vehicle available both times. Everything was confirmed the day before via phone call. Love it! More

by jim.gutzke Verified Customer Verified Customer

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Great service Had a problem with the WIN module on my Dodge truck, called Kevin in service and he was able to get me in within an hour, they had the parts in stock Had a problem with the WIN module on my Dodge truck, called Kevin in service and he was able to get me in within an hour, they had the parts in stock and two hours later the problem was fixed and I was back on the road. Great service and would recommend these folks to anyone. More

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Short Notice Repair I called in on a Monday Morning, and the service department was swamped, Kevin Brooks handled my service call, he got me in right away and he was poli I called in on a Monday Morning, and the service department was swamped, Kevin Brooks handled my service call, he got me in right away and he was polite, professional he also completed an out of date recall that needed to be done. Top notch service from this dealership every time. More

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Repair We booked our van into the service department for an issue regarding a noise on the passenger side. We were appointed a convenient time for us and the We booked our van into the service department for an issue regarding a noise on the passenger side. We were appointed a convenient time for us and the van was fixed promptly and efficiently at a fair price. The service department was friendly and professional. Thank you to Kevin, our representative. More

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Oil change and warranty work,,,,recall notice I called ahead and talked to Kevin- explained the services I needed and recommendations When I drove into quick service Harry was my service guy. Ve I called ahead and talked to Kevin- explained the services I needed and recommendations When I drove into quick service Harry was my service guy. Very friendly and brought some stuff to my attention about my jeep. While waiting I went to parts and ordered truck accessories from Johne. Very good from all More

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Excellent Company! Great job! Staff are helpful, good quality service! Recommendable to others. Staff are always ready when a customer arrives! The company cares so much Great job! Staff are helpful, good quality service! Recommendable to others. Staff are always ready when a customer arrives! The company cares so much about your vehicle. More

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Reception staff is off-putting but service staff excellent! Frustrating to go through reception to reach service. Receptionist always sounds irritated. Service staff - Harry Rehlan and guys at desks are always Frustrating to go through reception to reach service. Receptionist always sounds irritated. Service staff - Harry Rehlan and guys at desks are always professional and courteous.! More

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