Kent Jackson

This is an addendum to my previous review. Nabil Salib is THE MAN! Not sure about buying a car? A little nervous? Not sure if you are doing the right thing? Seeing obstacles in the potential s Nabil Salib is THE MAN! Not sure about buying a car? A little nervous? Not sure if you are doing the right thing? Seeing obstacles in the potential sale? GO SEE NABIL. Between him and Phil, it is a tag team that is about as great as it gets. GREAT PEOPLE. GREAT DEALERSHIP. GREAT CARS. And…GREAT SATISFACTION on the purchase of the new car! More

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Ugh, First thing worth mentioning and It's no fault to the dealership but just an Fyi if you didn't know. If you come here from another state like CT, you can't take the vehicle home for about 5 days afte the dealership but just an Fyi if you didn't know. If you come here from another state like CT, you can't take the vehicle home for about 5 days after purchasing it. (or so I was told once I got there) For me it took 2 whole weeks. My sales rep Kent was responsive which was nice, but dismissive to my concerns I brought forward and a bit snarky at times. Anyways. Back to the vehicle.. They had made me aware of this rule about not being able to take it home for several days, they also said I wasn't able to put a hold or deposit on it and that it likely wouldn't be available for another day if I left without signing for it.. It was a truck and in pretty Immaculate shape. I did a full visual inspection including the under the hood and under the truck. One small dent on the side panel and a few small ones on the hood.. They then made me aware that they could deliver the truck to me instead of me having to drive the 2 hours back up when it was ready and I thought that was a nice option so I agreed and bought it. 2 weeks later we were set to meet at a local dmv to me for me to take the truck and do all the dmv paper work.. Here's where things go bad.. So I pull into the dmv and see my truck sitting there that had just been driven to me on what looks like dirt roads the whole time.. It's dusty but whatever right cause dust comes off.. But it's what was under all that dust that I didn't see until I rinsed the truck off when I got it home.. Literally more dings and chipped paint on the front bumper and grill than I could count, the windshield was cracked in one spot and had chips in the glass in 4 other locations. And it had deep swirl marks (scratches) in the paint all ovet from what I think was them giving it a quick srub down with a dirty brush before the driver left that day. Idk if this driver tailed a dump truck the whole ride here or took it off roading but it was delved to me in way worse condition than when I signed for it.. Not happy at all.. I did text Kent about it all and he said to bring it back up there to have it looked at but like, now I'd have to drive back up it up there and drop it off and then what, Uber back 2 hours and not have a vehicle all week till it's fixed, just to have to uber back up, to get it. Seems ridiculous. So I quoted what the paint correction and windshield replacement would cost at some local shops and it's no less than 2500$ and id still be without a truck for several days.. Not a happy camper More

by Ram2019 Verified Customer Verified Customer

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Overall positive buying experience. I purchased two vehicles from this dealership and would recommend it. I purchased two vehicles from this dealership and would recommend it. More

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Very slow process to buy and now have gone over 2 weeks after signing papers, yet we still do not have our vehicle.. and keep getting survey requests sent on how our experience has been. We are not thrille after signing papers, yet we still do not have our vehicle.. and keep getting survey requests sent on how our experience has been. We are not thrilled in how long this has taken and lack of solutions to help the process along More

by JTVERGATO Verified Customer Verified Customer

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He is the past and he so friendly and he helped as so much thank for help much thank for help More

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Dealership was awsome you're employees Are Fantastic, very Friendly, Personable, approachable. It's when you walk into the place.They just make you feel very welcomed. very Friendly, Personable, approachable. It's when you walk into the place.They just make you feel very welcomed. More

by IDAPELLEGRINI Verified Customer Verified Customer

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Overall good experience. I knew exactly what I wanted and they were able to get it done. I knew exactly what I wanted and they were able to get it done. More

by SJSULL1 Verified Customer Verified Customer

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Amazing staff and very accommodating. Kent was great and knew how to do his job! Kent was great and knew how to do his job! More

by Nailah Teneus Verified Customer Verified Customer

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The experience was easy, quick, with no hassle, Kent was great, not pushy but informative. great, not pushy but informative. More

by btoconnor2 Verified Customer Verified Customer

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Great salesman experience in knowing his job . I don't have anything else to say. I don't have anything else to say. More

by SAMMY.MCCALL Verified Customer Verified Customer

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