Ken Mercer

The dealership was centrally located and all of the people were courteous, knowledgeable and willing to help resolve our questions.. people were courteous, knowledgeable and willing to help resolve our questions.. More

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I was immediately greeted when I entered the dealership. I felt accommodated. I was not pressured. I felt like my needs would be met. I felt accommodated. I was not pressured. I felt like my needs would be met. More

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The salesperson Kate was very nice, never pushy, and knowledgable about the car. She did a great job throughout the entire process. Other associates were very warm and welcoming. And Robert the manager knowledgable about the car. She did a great job throughout the entire process. Other associates were very warm and welcoming. And Robert the manager was great in the process as well. He worked out a great deal and did a great job making the deal work. More

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I just bought my second Honda from Chloe. Chloe is the best! Chloe is smart, sweet, funny and a pleasure to work with. I called Chloe in the morning and was driving my new CRV in the evening. Chloe is the best! Chloe is smart, sweet, funny and a pleasure to work with. I called Chloe in the morning and was driving my new CRV in the evening. Chloe found the new car I wanted and worked a great trade in deal for me. Chloe is so easy to work with and she knows everything there is to know about Hondas. I would highly recommend Chloe ! More

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Chloe was very professional and kind. She was very knowable about the differences in Honda Pilot models. She made the experience of persuading a new Honda simple and painless. She was very knowable about the differences in Honda Pilot models. She made the experience of persuading a new Honda simple and painless. More

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Exceptional service! Chloe went above and beyond to ensure I found the perfect vehicle within my budget. Her knowledge and professionalism made the buying process smooth Chloe went above and beyond to ensure I found the perfect vehicle within my budget. Her knowledge and professionalism made the buying process smooth and enjoyable. Highly recommend her! More

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Chloe was very personable and knowledgeable. She was friendly and worked with us. Chloe was a pleasure to work with. She was friendly and worked with us. Chloe was a pleasure to work with. More

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My experience from start to finish was beyond amazing! !..Chloe within 5 minutes of me choosing my vehicle online had sent me a video of herself in real time walking around the vehicle and showing me all t !..Chloe within 5 minutes of me choosing my vehicle online had sent me a video of herself in real time walking around the vehicle and showing me all the features. She sent me a break down and final price and it was EXACTLY what she quoted me when I got to the dealer. .no hidden fees at all..she was HONEST from the start!!!...I love my new HRV..it's perfect and I feel like I've even made a friend in Chloe..I will definatly be bringing my car back to her and Heritage for service!! More

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An absolute pleasure dealing with Chloe. She made the whole car buying experience a n absolute pleasure. I will be be returning in the future to purchase another vehicle from her. She made the whole car buying experience a n absolute pleasure. I will be be returning in the future to purchase another vehicle from her. More

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My wife and I spoke with several (much closer) dealerships before deciding to make the 1.5 hours drive to work with Heritage Honda Westminster. We were glad we did. The Dealership is bright, dealerships before deciding to make the 1.5 hours drive to work with Heritage Honda Westminster. We were glad we did. The Dealership is bright, clean and laid-back. We had a great experience with Sales Consultant Mark Fishman and Sales Manager Ken Mercer. They worked closely with us on what we needed, worked through our finance options and were flexible with our trade-in. Now my wife has exactly the car she wanted - a beautiful white CRV-EX-L and we couldn't be more pleased. If you are looking for a Honda, you really should check them out. Ask for Mark and schedule when Ken is there and they will take care of you. More

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