Kelsey Vespe

I was very happy with the way. The process was Kelsey was very, very kind and helpful. My wife went to go see the car first and then and then I came with Kelsey was extremely helpf The process was Kelsey was very, very kind and helpful. My wife went to go see the car first and then and then I came with Kelsey was extremely helpful and I thank her for because the people at Bonham Chevrolet were very rude, so I just wanna say thank you look forward to doing business again there and Kelsey again awesome More

by KARMAJOSE52 Verified Customer Verified Customer

Helpful 0

Report | Print

My sales person Kelsey was amazing but Jorge from finance really didn’t try helping me as much. I went to Lexus first to try and getting a new car or refinance my car and I feel like they took advantage of m really didn’t try helping me as much. I went to Lexus first to try and getting a new car or refinance my car and I feel like they took advantage of me since I really needed to take out my aunt from my loan. I was able to find a bank that had a lower rate AFTERi went to Lexus. I really thought Lexus was going to help me out. Now I’m probably stuck with a payment of $950 and had to put 3K on a car that was already mine. I don’t think Lexus really tried helping me out because I found out refinancing my car counts as a sale. Really on UNHAPPY with Lexus and won’t be coming back to them. I’ll make sure I tell people to go somewhere else More

by LAZAROARGUELLO Verified Customer Verified Customer

Helpful 0

Report | Print

My sales person Kelsey was amazing but Jorge from finance really didn’t try helping me as much. I went to Lexus first to try and getting a new car or refinance my car and I feel like they took advantage of m really didn’t try helping me as much. I went to Lexus first to try and getting a new car or refinance my car and I feel like they took advantage of me since I really needed to take out my aunt from my loan. I was able to find a bank that had a lower rate AFTERi went to Lexus. I really thought Lexus was going to help me out. Now I’m probably stuck with a payment of $950 and had to put 3K on a car that was already mine. I don’t think Lexus really tried helping me out because I found out refinancing my car counts as a sale. Really on UNHAPPY with Lexus and won’t be coming back to them. I’ll make sure I tell people to go somewhere else More

by LAZAROARGUELLO Verified Customer Verified Customer

Helpful 0

Report | Print

Kelsey provided me with 10/10 service with purchasing a Lexus NX. I would definitely recommend Lexus Pembroke and Kelsey Vespe :) Lexus NX. I would definitely recommend Lexus Pembroke and Kelsey Vespe :) More

by kkellseey Verified Customer Verified Customer

Helpful 0

Report | Print

Kelsey immediately understood my car needs. She was courteous, professional, efficient and prompt in the resolution of my questions. Of utmost significance is her ability to communicate effec She was courteous, professional, efficient and prompt in the resolution of my questions. Of utmost significance is her ability to communicate effectively and succinctly. Her ability to know the product and convey information sold me on her customer service skills! This young lady will certainly be a leader or manager at this dealership or some large corporate entity... More

Helpful 0

Report | Print

Kelsey was awesome! She helped me with all my difficult questions around the clock ! Will be sharing her contact card to friends and family. She helped me with all my difficult questions around the clock ! Will be sharing her contact card to friends and family. More

Helpful 0

Report | Print

Lexus of Pembroke Pines provided us a very pleasant purchasing experience with very little delays. Kelsey Vespe were able to retain the exact colors and trim we were seeking and was very knowledgeable purchasing experience with very little delays. Kelsey Vespe were able to retain the exact colors and trim we were seeking and was very knowledgeable and helpful during the purchasing process. I would highly recommend Kelsey to friends and family seeking to purchase a new Lexus. More

by YEEKEED Verified Customer Verified Customer

Helpful 0

Report | Print

Making the decision of trading my 2021 4Runner for a full electric vehicle was easy! Kelsey really embodied what a great salesperson is, as she pointed out many benefits that I didn’t even think about before electric vehicle was easy! Kelsey really embodied what a great salesperson is, as she pointed out many benefits that I didn’t even think about before making my decision. Her approach in this experience for me is really something that adds value to Lexus of Pembroke Pines! More

Helpful 0

Report | Print

Very friendly customer service was amazing very tentative to what you need what you looking for to what you need what you looking for More

Helpful 0

Report | Print

Kelsey was amazing, she made it easy and comfortable for us to make a decision. We appreciated her knowledge and kindness throughout the entire process. us to make a decision. We appreciated her knowledge and kindness throughout the entire process. More

Helpful 0

Report | Print