Keith Trowbridge

The sales rep stayed in contact with me the whole time by text . I was impressed! They did know extra work unless they spoke with me first . They are very professional with things get done text . I was impressed! They did know extra work unless they spoke with me first . They are very professional with things get done More

by KELLYS1 Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing team over at Corwin FORD Amazing team over at Corwin FORD Amazing team over at Corwin FORD Corwin FORD Amazing team over at Corwin FORD More

by TJHILLYARD Verified Customer Verified Customer

Helpful 0

Report | Print

We've been chasing a potential warranty issue for more than 6 months. Dozens of phone calls having to explain the issue dozens of different people and never any positive resolution. than 6 months. Dozens of phone calls having to explain the issue dozens of different people and never any positive resolution. More

by CARIBOUMARKT Verified Customer Verified Customer

Helpful 0

Report | Print

Outstanding service department for 28 years. Friendly, knowledgeable sales representatives. Very cordial vibe throughout the facility. Friendly, knowledgeable sales representatives. Very cordial vibe throughout the facility. More

by DIANECCROW Verified Customer Verified Customer

Helpful 0

Report | Print

Had a 730 appointment for an alignment. Was quoted a time frame of 2 hours, thus 930am. I had to keep inquiring with Kayla about the status of my car. She was vague and then tried to sell m Was quoted a time frame of 2 hours, thus 930am. I had to keep inquiring with Kayla about the status of my car. She was vague and then tried to sell me repairs that I had done myself and the reason the car was in being serviced. She knew it was urgent for me to be at work and yet she didn't check on my car and it was done and sitting....and not until I went into to service office did she then inquire about my car...sending a text message to tech. Instantly the tech walked in with my keys and paperwork. She then passed me off to another advisor. I was charged for 'environmental fees' on an alignment and did not receive an alignment spec sheet either. She said my alignment wouldn't be within spec because I had a bad right LCA, which I just replaced with a brand new oem lca. My car pulls hard to the left after the alignment. I don't feel I got a quality alignment and sought a second opinion, where I was notified that I got a 'LAZY' alignment. My car now drives straight. I will not be returning to Corwin Ford. I have a been a customer of Gus Johnson since 2015 and this was by far the worst experience I have had at any Ford dealer. More

by MUSGROVE.JOSH Verified Customer Verified Customer

Helpful 0

Report | Print

The mechanics who came to my home were professional and quick. Booking was really easy and painless. Great experience! quick. Booking was really easy and painless. Great experience! More

by REBECCA.R.NAUMANN Verified Customer Verified Customer

Helpful 0

Report | Print

I have found them to be efficient, thorough and honest to deal with. I am very satisfied with them. deal with. I am very satisfied with them. More

by regamon Verified Customer Verified Customer

Helpful 0

Report | Print

We really appreciate the help to get our car fixed while in a pinch!! A great experience! in a pinch!! A great experience! More

by HALVER74 Verified Customer Verified Customer

Helpful 0

Report | Print

Service center is very hard to get to. The automated answer service is not user friendly. Never gives you the option to talk to a person. We have a problem with a part they put on. Called The automated answer service is not user friendly. Never gives you the option to talk to a person. We have a problem with a part they put on. Called and finally got someone. They said they would call back within an hour. Still have not gotten a call. Disappointed. Used to get great service. More

by NONE23 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent Service Department with full explanation of all work performed along with documentation. Keith and Madeline are a credit to Corwin Ford. work performed along with documentation. Keith and Madeline are a credit to Corwin Ford. More

by WRIGHT1HD Verified Customer Verified Customer

Helpful 0

Report | Print