Keith Sutton
Keith Sutton at Jim Butler KIA
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Keith Sutton

Service Advisors

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
284 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

16 yrs, 1 mo

Languages Spoken

English English

4.7

284 Reviews

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284 Reviews of Keith Sutton

June 22, 2024

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Employee Rating

Nice, clean and a friendly staff. Service didnt take a long time to complete. Recalls completed during this visit. More

by moniq4271
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Recommend Dealer
Yes

June 22, 2024

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The Part dept has always been pleasant & taken care of my needs with my car, always explain everything very though.Kevin I can always trust . More

by avvvajo11
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Recommend Dealer
Yes

June 22, 2024

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Great Service Department. Fast, knowledgeable, friendly people. Waiting area is very clean and comfortable. Would recommend. More

by jasonfrank74
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Recommend Dealer
Yes

June 21, 2024

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Took my 24' kia niro in for a oil change and was surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch More

by rtlee03
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Recommend Dealer
Yes

June 20, 2024

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It took 7 months to give me an answer on my car, after I bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. More

by jnorthcutt15
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Recommend Dealer
No

June 19, 2024

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Keith is always awesome to work with. I feel like I have received personal attention when working with him over the last 8 years. More

by jlewis5959
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Recommend Dealer
Yes

June 19, 2024

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They had my car for 7 weeks. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. More

by kimyawitz
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Recommend Dealer
No

June 18, 2024

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The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m More

by piepergirl50
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Recommend Dealer
Yes

Other Employees Tagged: David Dickerson, Matt Burch

June 18, 2024

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Employee Rating

I was kept very well informed as work progressed and given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. More

by rjlcpa2000
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Recommend Dealer
Yes

June 17, 2024

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Great service while I waited and kept me posted . He also updated service bulitans and recall More

by steve.sayers
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Recommend Dealer
Yes
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