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Keith Davis
Keith Davis at Acura of Berlin
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Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
248 Reviews
4.9

248 Reviews

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248 Reviews of Keith Davis

June 13, 2024

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It was a great experience with Kieth he was very helpful very knowledgeable thank you More

by Wyanti
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Recommend Dealer
Yes
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Jun 16, 2024

Acura of Berlin responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Eric Diaz General Manager 860-829-3787

June 09, 2024

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Professional and courteous service. Clean waiting area. Keith was a pleasure to deal with. Technician did a great job servicing the car. More

by NCORREA1
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Recommend Dealer
Yes
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Jun 10, 2024

Acura of Berlin responded

Thank you for the kind words for Keith and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

June 08, 2024

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Advisors are very nice, multiple occasions of inaccurate diagnoses from technicians causing me to spend unnecessary money. More

by Shamaine Savage
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Recommend Dealer
No

Other Employees Tagged: Jaime Andrzeicik, Gina Battistini

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Jun 12, 2024

Acura of Berlin responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Eric Diaz General Manager 860-829-3787

May 30, 2024

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I recently leased my second RDX at this dealership and I couldn’t be more happier. The team there are professional and knowledgeable. I recommend this location if you’re looking for a good deal and an excel More

by KLARAMEE03
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Recommend Dealer
Yes

Other Employees Tagged: Lucius Ulett, Tom Suchojad, Erik Brahushaj

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May 31, 2024

Acura of Berlin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

May 16, 2024

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Keith Davis and the team of Acura Berlin has been helping me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis ! More

by t.barros14
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Recommend Dealer
Yes
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May 20, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

May 12, 2024

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Personal muy amable y servicio rápido. Te ofrecen café, té, agua o un snack mientras esperas por tu servicio, también si tu carro tiene alguna falla te lo dejan saber para que hagas tu p More

by NAIREL_412
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Recommend Dealer
Yes
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May 12, 2024

Acura of Berlin responded

It's great to hear that Keith was able to help you outWe aim to ensurere everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 10, 2024

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Courteous service. Good workmanship. Staff communicates well with the customer, and keeps you updated. No issues with the process. More

by rletk
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Recommend Dealer
Yes
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May 11, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 09, 2024

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Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do. More

by MICHAEL_LONG
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Recommend Dealer
Yes
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May 09, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Michael! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

April 30, 2024

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The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean. More

by Jackie
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Recommend Dealer
Yes
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May 01, 2024

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jackie, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

April 30, 2024

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This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!! More

by Semiromerovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath, Gina Battistini, Erik Brahushaj, Claudia Dijmarescu, Adam Leach

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May 01, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

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