I’ve been with Bob Ferrando Ford for 4 years and I can say it’s a wonderful place to work. I try to make a new friend out of every customer so we can enjoy the buying process together!
Read moreDealership Experience
4 yrs, 3 mos
Industry Experience
4 yrs, 3 mos
50 Reviews
Write a Review50 Reviews of Keaton Chase
November 06, 2024
The employees were very knowledgeable and helpful, which made the transaction easy. I would recommend this dealership. made the transaction easy. I would recommend this dealership. More
Other Employees Tagged: Paul Dedionisio
October 29, 2024
Excellent customer service as always! The entire sales and service team are amazing! Repeat customer for life. The entire sales and service team are amazing! Repeat customer for life. More
Other Employees Tagged: Shawn Haas, Todd Kroh, Rick Greaves, Dana Greenawalt, Devin Walker, Arlen Bird, John Barney, Collin Mello, Joseph Mccafferty
October 20, 2024
My son and I have been looking for a used car for a long time. One trip to Ferrando's and we walked away that day with our perfect used car. time. One trip to Ferrando's and we walked away that day with our perfect used car. More
Other Employees Tagged: Paul Dedionisio, Dana Greenawalt
October 01, 2024
Great dealership. 1st time using them and will definitely consider them on our next purchase. Even stayed over to get truck ready to go that day. 1st time using them and will definitely consider them on our next purchase. Even stayed over to get truck ready to go that day. More
Other Employees Tagged: Paul Dedionisio, Devin Walker
September 24, 2024
I bought a beautiful car from them, and when I took it for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealer for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealership that was close to me Instead of back to them an hour away, they said that the toe links were loose and needed fixed so that the alignment would not go out again. When I called them to ask them about getting this part fixed also, they said no they would not pay for that because I was buying a used car, and it passed their inspection already. Although they did agree that they would take care of the alignment part. So sad that they would not sell me a car in good working order to begin with. I will never go back to them again! Buyers beware if there is something wrong with your car, make sure that it is fixed before you drive away because they will not cover all of it. Sorry, we are not all mechanics and know everything that’s wrong with a vehicle without having a mechanic look at it even though they said that their mechanic looked at it! Obviously, their mechanic doesn’t know anything! I would never have Bob Fernando Ford in Girard work on any vehicle of mine if their mechanic can’t pick up on a problem like this! More
Other Employees Tagged: Edward Cooley
August 25, 2024
The customer service was amazing. Keaton was top-notch and knew everything there was to know about the Ford Maverick I purchased. Paul in finance was extremely easy to work with. Woul Keaton was top-notch and knew everything there was to know about the Ford Maverick I purchased. Paul in finance was extremely easy to work with. Would highly recommend Ferrando Ford to anybody! More
Other Employees Tagged: Paul Dedionisio
August 21, 2024
I've been going to Ferrando Ford for 20+ years. Always a very good experience! Keaton was a pleasure to work with! He was knowledgeable, accessible and attentive. My experience was painless from Always a very good experience! Keaton was a pleasure to work with! He was knowledgeable, accessible and attentive. My experience was painless from start to finish. More
Other Employees Tagged: Arlen Bird, John Barney