Justin Smith

Shortly after purchasing 2 brand new 2024 vehicles (Santa Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be Fe Calligraphy & Sonata Hybrid) from Capital Hyundai, I was met with disappointment. The Sonata’s battery immediately began to fail, and could not be replaced for over 2 months. The Santa Fe’s transmission failed within 2 months of purchasing it, and currently still has no estimated repair date. Not what I expected to happen when I purchased 2 brand new vehicles. Although I am still paying for this vehicle, it is unable to be driven or fixed. I am left beyond disappointed after trusting in Capital Hyundai to provide safe and reliable transportation for my family and I. I would not recommend to anyone in the market for reliable transportation. More

by johnnyro Verified Customer Verified Customer

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First visit was good and the service tech said he had to order a new infotainment system for my car. Week and a half later we take the car on and they only put on a new glass front and give my wife the car order a new infotainment system for my car. Week and a half later we take the car on and they only put on a new glass front and give my wife the car back. She fleets in and the infotainment system still does not work. They didn’t even test it before returning the car to my wife. No quality controls in place. The service manager seemed to be upset with the way the clerk handled the issue and apologized to my wife. Now they have to order the infotainment system again and we have to take the car back in when it arrives. More

by mwatkins10 Verified Customer Verified Customer

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Pleasant folk to deal with, know their stuff, advance pricing for Repairs necessary, quality work, keep client updated. pricing for Repairs necessary, quality work, keep client updated. More

by lynch_022 Verified Customer Verified Customer

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Great service, good people and prices. Helpful, friendly, no pressure and customer oriented. Wouldn't want to work with or trust any other dealer or Dealership then Hyundai! Helpful, friendly, no pressure and customer oriented. Wouldn't want to work with or trust any other dealer or Dealership then Hyundai! More

by christophersmith113018 Verified Customer Verified Customer

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Service was excellent and short wait time. Very helpful and friendly staff. They fit me in same day I called and addressed my concerns Very helpful and friendly staff. They fit me in same day I called and addressed my concerns More

by minnickx4 Verified Customer Verified Customer

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They put the wrong oil in my car. They put 0w20 when it calls for 0w30. It says it in the manual and even on the oil cap. I'm wondering if they choose the wrong model Elantra? Either They put 0w20 when it calls for 0w30. It says it in the manual and even on the oil cap. I'm wondering if they choose the wrong model Elantra? Either a Elantra N-line, or standard Elantra. This is a Elantra N. I would like to get this rectified as soon as possible, as I don't wanna damage the engine. More

by homerheadshark789 Verified Customer Verified Customer

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Service was professional, personable, and reliable. My service was completed in much less than estimated time while I waited. My service was completed in much less than estimated time while I waited. More

by Jjclement Verified Customer Verified Customer

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All went well and was smooth. The hardest part was getting the parts and an appointment. The hardest part was getting the parts and an appointment. More

by Mashjoy0318 Verified Customer Verified Customer

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Short wait time, polite employees, clean and efficient work. Problem with my 1st visit (vin #) but was satisfied. work. Problem with my 1st visit (vin #) but was satisfied. More

by Cehelms02 Verified Customer Verified Customer

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Always a quick experience. I have never had a problem when it comes time for maintenance. I have never had a problem when it comes time for maintenance. More

by TYLERPINKNEY Verified Customer Verified Customer

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