Justin Chretien

Purchased a 2020 Lexus RC350 for my wife at Toyota of Cleveland. I live in Chattanooga, but haven't purchased a car in Chattanooga area or suburbs in over 20 years. Most dealers I've dealt with here se Cleveland. I live in Chattanooga, but haven't purchased a car in Chattanooga area or suburbs in over 20 years. Most dealers I've dealt with here seem to think people won't drive a few hours to get a better deal which is not the case with me. I've previously driven 8 hours one way to save $4000 on a vehicle. I actually went to Atlanta Sunday to look at a comparable Lexus. I explained this to my salesman Austin Calfee and his sales manager Mike Covington. These two went above and beyond to make sure I got the deal I wanted and kept my money local. They are a laid back dealership and don't have the "better go buy that somewhere else" attitude. I feel they worked hard to earn my business and just sold me my first local car in 23 years. Nothing but good words to say for the whole team. They have earned a new customer. I will be back. More

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I grew up with a grandpa who owned a dealership, and I still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and Taylor Alton (finance), and they are genuinely so sweet! They explained everything in a digestible way, were patient, and helped make the right decision for our family. They were also very accommodating and offered to send a runner to Nashville for our unique paperwork purposes. Their customer service is unmatched, and we are so happy with our purchase! We are so happy and feel cared for! Thank you to the entire staff, especially Austin and Taylor! More

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Very pleased with Toyota of Cleveland! Great experience today purchasing a vehicle for my daughter! Great experience today purchasing a vehicle for my daughter! More

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My husband and I both purchased new vehicles from Toyota of Cleveland in Tn today. We were greeted by Fidel Valencia, he was very welcoming and informative from beginning to the end and answered all questi of Cleveland in Tn today. We were greeted by Fidel Valencia, he was very welcoming and informative from beginning to the end and answered all questions about any vehicle we asked about. He explained every step of the process with us. If your looking to purchase any vehicle go and ask for Fidel!!!!! We were very pleased with all the personal involved with our purchases today. Thank you Fidel, Justin, and Julian! More

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I purchased a 2024 Tacoma from Josh Howard and Matt Frady. They were excellent! I didn't feel pressured at any point and it was actually an enjoyable experience. You can tell that customer service real Frady. They were excellent! I didn't feel pressured at any point and it was actually an enjoyable experience. You can tell that customer service really does mean something to them and not just something they say. I would definitely use them in the future and will be referring my family and friends. Thank you. More

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Very pleased with the overall experience with this dealership. The process of buying was smooth and everyone was very professional. Our salesperson John Stanesic was awesome, highly recommended askin dealership. The process of buying was smooth and everyone was very professional. Our salesperson John Stanesic was awesome, highly recommended asking for John if you are interested in buying from Cleveland Toyota. More

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Toyota of Cleveland is our go to dealership because of their team! Gregg, Justin and Shane and Justice ALWAY treat us well. I couldn't ask for a better team to work with. their team! Gregg, Justin and Shane and Justice ALWAY treat us well. I couldn't ask for a better team to work with. More

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Great experience with my trade and purchase of my new vehicle. It was quick, easy, and enjoyable. They made the whole process easy. Alfred is great- personable, funny and got the job done. Justin and Jil vehicle. It was quick, easy, and enjoyable. They made the whole process easy. Alfred is great- personable, funny and got the job done. Justin and Jillian were helpful and awesome as well. Thanks guys!! :) More

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Austin Calfee did a wonderful job helping us look for a Camry, and when we found one we liked help us with all the cars features. I really like the fact there was no pressure at all. definitely encourage e Camry, and when we found one we liked help us with all the cars features. I really like the fact there was no pressure at all. definitely encourage everyone to make Toyota of Cleveland their first stop. More

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We had an awesome experience with everyone at this dealership such as the feeling we had just walking in compared to Toyota of Chattanooga. Although we had such a terrible experience at Capital Toyota dealership such as the feeling we had just walking in compared to Toyota of Chattanooga. Although we had such a terrible experience at Capital Toyota of Chattanooga I do not want to focus on that. A big shout out to Tyler, Justice, Shane, and Justin for the extra attention shown to us. You guys made our experience so much better than we could imagine. People at this dealership are real and I would definitely recommend this dealership to anyone looking for new or used car. Thank you so much! Best regards, The Davorens More

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