Justin Auchter
Justin Auchter at Norm Reeves Toyota Dallas

Justin Auchter

Service Drive Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

5.0
204 Reviews
5.0

204 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

30 yrs, 6 mos

204 Reviews of Justin Auchter

July 17, 2024

Dealership Rating
Employee Rating

These guys are the best! !! I live across town BUT Cowboy is worth the trip!!!! I won't take it ANYWHERE else!! Thanks Justin, U rock! More

by boz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback!

June 27, 2024

Dealership Rating
Employee Rating

These guy's ROCK! !! I dropped it off for my maintenance & a showroom detail for it's annual cleaning & told them to there was no time frame since I was going in for hi More

by boz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

June 18, 2024

Dealership Rating
Employee Rating

The work was done in the time period stated. As long as the state is happy, I'm happy. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

June 07, 2024

Dealership Rating
Employee Rating

I have always trusted this dealership with service and sales. I highly recommend to my friends and family More

by Funnykyle7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

May 17, 2024

Dealership Rating
Employee Rating

it goes without saying that Cowboy Toyota truly stands above the rest. I have known Chris Farmer for over a decade. He is a great representative for Toyota. He has become my friend over the years. Very tr More

by ekharrington.ohi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

May 04, 2024

Dealership Rating
Employee Rating

Great service. Mr. Joshua Wells waz super helpful and accommodating. He was able to help me the get the service I needed in a reliable and efficient way. I had a en More

by jasontamut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Norm Reeves Toyota Dallas responded

Hi Jason: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2024

Dealership Rating
Employee Rating

Justin Archer did a great job servicing my vehicle. The Cowboy service department is very helpful with their pick up & delivery service.Geovnni Castillo is a great representative of toyota & is very h More

by evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Castillo

May 02, 2024

Norm Reeves Toyota Dallas responded

Thank you, Evan, for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 30, 2024

Dealership Rating
Employee Rating

Fixed my issue - actually found the issue and took care of it. Super pleased it is resolved More

by Kmrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2024

Dealership Rating
Employee Rating

David was very attentive and helpful. His patience made the car buying process go by easy and smoothly. More

by jackymedellin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, David Ruiz

Mar 19, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David delivered such a great experience!

March 16, 2024

Dealership Rating
Employee Rating

Justin was prompt when I drove into the dealership. He made sure I had the proper forms for my state inspection before we started. Overall, he delivered great customer service. More

by rgleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

1
...

Dealership Inventory (163 Vehicles)

2020 Nissan Sentra
used
Gray exterior
CVT with Xtronic
FWD
2021 Toyota Camry
used
White exterior
8-Speed Automatic
FWD
2021 Lexus ES
used
White exterior
8-Speed Automatic
FWD
2021 Toyota Highlander
used
Gray exterior
8-Speed Automatic
FWD
2021 Chevrolet Blazer
used
Gray exterior
9-Speed Automatic
FWD
2021 Toyota Highlander
used
Silver exterior
8-Speed Automatic
FWD