Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Judy Deems
Judy Deems at DCH Wappingers Falls Toyota
Refer Me

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.6
83 Reviews
4.6

83 Reviews

Write a Review

83 Reviews of Judy Deems

April 15, 2025

Dealership Rating
Employee Rating

No communication initiated by dealership. Very poor communication. Quote for work was ridiculously high. Expected more. More

by PATRICIA.FITZGIBBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 15, 2025

DCH Wappingers Falls Toyota responded

Patricia, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 15, 2025

Dealership Rating
Employee Rating

DCH Wappingers took care of a recall issue and some resulting complications included . Very Satisfied customer! More

by TIM.TOOMEY.H4DTJLNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 16, 2025

DCH Wappingers Falls Toyota responded

Thanks so much for your kind words! We're glad DCH Wappingers was able to take care of the recall and follow-up issues. We truly appreciate your trust and are happy to hear you're a very satisfied customer!

April 13, 2025

Dealership Rating
Employee Rating

Job was done on time and efficiently communicated I was very pleased with the service, as always More

by mpnewsh
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Apr 14, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear everything was completed on time and communicated clearly. It's always a pleasure to serve you, and we truly appreciate your continued trust and support!

April 03, 2025

Dealership Rating
Employee Rating

A wonderful experience! My experience was wonderful, everyone was very kind and helpful. I am very thankful. More

by SOPHIAAMARIEE23
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Apr 03, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and that our team was able to help. We truly appreciate your feedback and are grateful for your trust. If you need anything else, don’t hesitate to reach out!

March 28, 2025

Dealership Rating
Employee Rating

I love the professionalism and the low-pressure, low-stress atmosphere over at this dealership. We've worked with them over the years and are working with them to find a new car now and have had our More

by michael.casale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Thomas Hackett, Andrew Bartko

Report | Print
Mar 28, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and kind words! We're thrilled to hear that you’ve had positive experiences with both sales and service. We’re here to make your car buying and service needs as stress-free as possible, and we look forward to helping you with your next vehicle.

March 26, 2025

Dealership Rating
Employee Rating

Lauren was super helpful and nice. Lauren explained to me what would need to happen to my car and kept me in the loop. More

by daynagrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Melissa Tyler, Joshua Johns, Lauren Fusaro

Report | Print
Mar 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Lauren provided helpful and clear communication throughout the process. We appreciate your trust and look forward to assisting you again!

March 22, 2025

Dealership Rating
Employee Rating

Service dept and sales dept are very accommodating and a pleasure to work with. Very convenient and conscientious of my needs. Judy and Melissa go above and beyond! Thank you More

by piccorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Report | Print
Mar 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy and Melissa went above and beyond to make your experience great. We appreciate your support and look forward to helping you again with any future needs.

March 22, 2025

Dealership Rating
Employee Rating

Great service and attention to customers. Will always be a customer from DCH WAPPINGERS FALLS TOYOTA. More

by japadilla2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye

Report | Print
Mar 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear that you’ve had great service and that you’ll continue to be a loyal customer. We truly appreciate your support and look forward to assisting you again in the future!

March 21, 2025

Dealership Rating
Employee Rating

very professional I'll let you know what's going on how long it will take send emails More

by mjmock70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Boye

Report | Print
Mar 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad you appreciated our professionalism and communication. Let us know if you need anything else!

March 16, 2025

Dealership Rating
Employee Rating

Not convenient, if you need your car fixed at an adequate amount of time. They take long to service car even after making an appointment. Only had this issue once, but would not be surprised if it were to ge More

by Steph
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 16, 2025

DCH Wappingers Falls Toyota responded

Steph, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

1
2
...
9

Dealership Inventory (271 Vehicles)

used 2016 Jeep Renegade car, priced at $6,991
2016 Jeep Renegade
used
Colorado Red exterior
Automatic
Four-wheel Drive
$6,991
View Details
used 2020 Tesla Model 3 car, priced at $16,496
2020 Tesla Model 3
used
Pearl White Multi-Coat exterior
Automatic
Rear-wheel Drive
$16,496
View Details
used 2023 Cadillac Escalade ESV car, priced at $65,991
2023 Cadillac Escalade ESV
used
Crystal White Tricoat exterior
Automatic
Four-wheel Drive
$65,991
View Details
used 2008 Honda Civic car, priced at $5,751
2008 Honda Civic
used
Alabaster Silver Metallic exterior
Automatic
Front-wheel Drive
$5,751
View Details
used 2021 Toyota Venza car, priced at $32,991
2021 Toyota Venza
used
Blizzard Pearl exterior
Automatic
All-wheel Drive
$32,991
View Details
used 2017 Audi S5 car, priced at $20,990
2017 Audi S5
used
Daytona Gray Pearl exterior
Automatic
All-wheel Drive
$20,990
View Details
View All Inventory