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35 Reviews
Write a Review35 Reviews of Juan Serrano
October 18, 2024
My experience was amazing! couldn’t have been anymore helpful. Abraham and his team were really quick and reliable. Answered all my questions, i was in and out with no problems couldn’t have been anymore helpful. Abraham and his team were really quick and reliable. Answered all my questions, i was in and out with no problems in my car. 10/10 will definitely come back. More
Other Employees Tagged: Nicholas Frank, Kevin Falco, Vanessa Gonzalez , Abraham Castillo
October 16, 2024
The service was prompt and polite but was very EXPENSIVE! Had I not complained it was expensive, I don’t think they would have taken $100.00 off the bill Had I not complained it was expensive, I don’t think they would have taken $100.00 off the bill More
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Melanie Betancur
October 14, 2024
Honda explained all the work performed to us to our satisfaction and the sales associatee approved a deduction due to a questionable line item. satisfaction and the sales associatee approved a deduction due to a questionable line item. More
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Melanie Betancur
October 11, 2024
Melanie was exceptionally helpful and experienced. She is great at her job and I will ask for her when return to Babylon Honda. She is great at her job and I will ask for her when return to Babylon Honda. More
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Melanie Betancur
October 09, 2024
Juan was very professional explaining the details of what my car would need based on the mileage in the car. After the car was actually evaluated by the technician, he explained more details what the car wo my car would need based on the mileage in the car. After the car was actually evaluated by the technician, he explained more details what the car would need including a replacement a defective part which will be ordered at no cost to me. Meantime, I will pick up the car after the service is completed & I would have to bring the car back when the ordered parts are received in their shop. I would recommend him for additional responsibilities. More
September 19, 2024
Juan and the mechanic could not have been more helpful. They took the time to answer all of my questions, explained all of the options, were very patient and friendly throughout. They took the time to answer all of my questions, explained all of the options, were very patient and friendly throughout. More
Other Employees Tagged: Vanessa Gonzalez , I don’t know the name of the mechanic but he should get an award!
September 18, 2024
They do a great job very dependable and they go out of the way to help and please the customer the way to help and please the customer More
Other Employees Tagged: Vanessa Gonzalez
September 17, 2024
I’ve been going to this same service center for years with my different vehicles- they know me and give me the best care and explanation on the service I need for my car. with my different vehicles- they know me and give me the best care and explanation on the service I need for my car. More
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