Juan Orozco | Page 8

Personal touch They define personal service by understanding what I need rather than following a schedule. Always very friendly and easy to talk to. It's the reason They define personal service by understanding what I need rather than following a schedule. Always very friendly and easy to talk to. It's the reason I've stayed with them for 20 plus years with all my different vehicles. More

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In future, services I recommend taking care in releasing and test driving the vehicle to ensure ALL issues are completed correctly, the customer should not have to come back numerous times to correct what s and test driving the vehicle to ensure ALL issues are completed correctly, the customer should not have to come back numerous times to correct what should have been done first time. More

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2019 Cadillac CTS - third car purchased from Budds' I recently purchased a new 2019 Cadillac CTS from Budds' in Oakville. I have previously purchased a pre owned Buick and pre owned Cadillac from Budds I recently purchased a new 2019 Cadillac CTS from Budds' in Oakville. I have previously purchased a pre owned Buick and pre owned Cadillac from Budds' as well. This is the third car I have purchased from this dealership. Basil Silas and Rob Powell were very professional and the overall purchasing experience was excellent. I have also taken the previous two cars I purchased from Budds' into the service department routinely for maintenance, and I find the staff in the service department to be knowledgable, courteous and will continue to service the new CTS there. Overall, after having purchased numerous cars at various dealerships over the years, I plan on continuing to purchase from Budds' and Basil. I would highly recommend Budds' and Basil to any of my friends and family. More

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AMAZING SERVICE DEPARTMENT! The service department here at Budd’s is unparalleled! Anytime i’ve ever had an issue they’ve been quick, accommodating, and VERY professional; I cou The service department here at Budd’s is unparalleled! Anytime i’ve ever had an issue they’ve been quick, accommodating, and VERY professional; I couldn’t be happier. More

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Oil change and rad flush Went in for my typical oil change (my previous one I had to do out of town and was more expensive at an independent outlet than the dealer) and also Went in for my typical oil change (my previous one I had to do out of town and was more expensive at an independent outlet than the dealer) and also had an advisor recommended rad flush. Had planned to wait for the oil change but left it for the rad flush. They drove me back to my office and picked me up when my car was ready. Great bunch of people. Highly recommend Budds’ Chevrolet. More

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Superior customer service Easy to book appointment, welcoming staff, courteous and professional service made my visit to this dealership worthwhile. The facilities were clean a Easy to book appointment, welcoming staff, courteous and professional service made my visit to this dealership worthwhile. The facilities were clean and the waiting area comfortable. I would absolutely recommend it. More

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Brake service Good honest people. They do only what needs to be done and give recommendations for future service. Service was done in a timely fashion. Good job Good honest people. They do only what needs to be done and give recommendations for future service. Service was done in a timely fashion. Good job More

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Excellent service! Excellent service in a timely manner comfortable waiting area with many amenities very clean dealership with friendly staff got me in and out very qui Excellent service in a timely manner comfortable waiting area with many amenities very clean dealership with friendly staff got me in and out very quickly,good job! More

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Battery replacement Phone call on a Saturday of a long weekend just before early closing for a battery replacement was quick and efficient. Service advisor and technician Phone call on a Saturday of a long weekend just before early closing for a battery replacement was quick and efficient. Service advisor and technician were both very accommodating with information about the battery. More

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BUICK ENCORE Basil Silas - Basil has been Budd's representative on the many occasions we have purchased and leased vehicles. He has always demonstrated true pro Basil Silas - Basil has been Budd's representative on the many occasions we have purchased and leased vehicles. He has always demonstrated true professionalism and total customer service. Basil's aim is to provide personal customer satisfaction of the higest level. It has indeed been our pleasure in dealing with him over the years. More

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