Juan Hernandez

Excellent service from Sales to Finance. My needs were met and exceeded! Nice work Juan and Chris. My needs were met and exceeded! Nice work Juan and Chris. More

Report | Print

Everyone was very helpful, everything was throughly explained, patient, and made the whole process go by smoothly. Hector and Juan answered any questions that I had, Hector was very helpful in finding explained, patient, and made the whole process go by smoothly. Hector and Juan answered any questions that I had, Hector was very helpful in finding what I needed. More

Report | Print

Juan Hernandez was awesome in helping me with my used car purchase and all issues…Thank You Juan! purchase and all issues…Thank You Juan! More

Report | Print

I was in the market for a new car, as you know, the market is extremely fast paced at the moment. Called and was lucky enough to connect with Juan Hernandez, after seeing a car I was very interested in market is extremely fast paced at the moment. Called and was lucky enough to connect with Juan Hernandez, after seeing a car I was very interested in online. He took care of everything quickly, efficiently and even took the time for balloons on the Mustang for my birthday! Go down and see them, they will take care of you and happily answer any questions you may have and find you the car you want! More

Report | Print

Excelente experiencia una grata comunicacion y complacida con el trato espero mantenerme en el tiempo como cliente con el trato espero mantenerme en el tiempo como cliente More

Report | Print

Our daughter needed a car quickly due to a car wreck. We found several online and call the North Richland Hills dealership and spoke to Juan. He immediately made videos of the cars we were interested in an found several online and call the North Richland Hills dealership and spoke to Juan. He immediately made videos of the cars we were interested in and sent them to us. Our daughter made a decision on which one she wanted and Juan got everything squared away quickly. Unfortunately, Juan became ill right before we were to come pick up the vehicle (we live 300 miles away), but he contacted us and set us up with Hector in sales. Hector was absolutely stellar in making us feel welcome, explaining the car and its features, and helping us get everything finalized. We never felt rushed or uninformed at anytime through the whole process. We had a top notch experience with Juan and Hector and they have a customer for life with us. More

Report | Print

A wonderful place, Juan was very helpful in the process. More

Report | Print

I highly recommend five star ford excellent costumer service . I highly recommend Mr. Juan Hernandez he was very helpful and professional very grateful for the service that was giving to me and my famil service . I highly recommend Mr. Juan Hernandez he was very helpful and professional very grateful for the service that was giving to me and my family on five star ford would so go back to them in the future . More

Report | Print

Excellent service from Juan hernandez. We will definitely be returning for a trade in with Juan. David and Juan explained everything in detail. Thank you! be returning for a trade in with Juan. David and Juan explained everything in detail. Thank you! More

Report | Print

Juan Hernandez was absolutely the best salesman that I have ever dealt with. He was so patient, explained everything very well and very courteous and kind. He was the BEST! Tut Edwards was also the b have ever dealt with. He was so patient, explained everything very well and very courteous and kind. He was the BEST! Tut Edwards was also the best finance manager that I have ever dealt with. He too was very patient and kind. Tut explained everything to me as well and it was a smooth experience. I would definitely recommend these two awesome gentlemen to anyone that is looking to purchase or lease a vehicle. I had my autistic teenage grandson with me that afternoon and evening, along with my mom, and it was difficult for my grandson to be there because it was out of his normal routine. I had to attend to my grandson many times throughout the time we were there to lease a vehicle and both Juan and Tut were so very kind and patient and very understanding of our unique situation. I can never thank these two gentlemen enough for working with me to complete my lease purchase. I really appreciate both of them. Thank you. Sincerely, Deborah Wells More

Report | Print