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Jovino Castro

Overview Reviews (16) Inventory (377)

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Jovino Castro

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Jovino Castro

Internet Sales

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.4

16 Reviews

Overview Reviews (16) Inventory (377)

Dealership Experience

9 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Specialties & Trainings

CUSTOMER REALTIONS & SECURITY, FLUENT IN SPANISH

4.4

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Jovino Castro

March 28, 2024

Dealership Rating

Employee Rating

Todas las veces que mi carro ha necesitado mantenimiento,he recibido el mejor servicio y atenciòn po parte de todo el personal.... mantenimiento,he recibido el mejor servicio y atenciòn po parte de todo el personal.... More

by LISANDRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elyvn Rodriguez

Helpful 0

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Apr 01, 2024 -

Gettel Stadium Toyota responded

¡Gracias por tus lindas palabras, que nos impulsan a seguir haciendo mejor trabajo y brindando un buen servicio a nuestros clientes!

March 17, 2024

Dealership Rating

Employee Rating

Jovino did a great job showing us vehicles and getting us into a Rav 4. Jesus was also very helpful in finding us the best financing option. Thanks again. into a Rav 4. Jesus was also very helpful in finding us the best financing option. Thanks again. More

by CHADWOOD050

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesus Moly

Helpful 0

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Mar 18, 2024 -

Gettel Stadium Toyota responded

Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us!

March 01, 2024

Dealership Rating

Employee Rating

Personal muy capacitado y competente así como profesional.Muy grata con la atención y colaboración en todo momento.Altamentes recomendables. profesional.Muy grata con la atención y colaboración en todo momento.Altamentes recomendables. More

by lipave2016

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Gettel Stadium Toyota responded

Gracias Por sus lindas palabras, eso nos impulsa a seguir haciendo un mejor trabajo y dando una buena atencion a nuestros clientes.

February 28, 2024

Dealership Rating

Employee Rating

Very helpful thanks you,I will recommend any all my friends really good customers service friends really good customers service More

by MORELELIZABETH04

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 29, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to share your experience at Gettel Stadium Toyota. We take pride in knowing our customers are happy with their store experience!

February 21, 2024

Dealership Rating

Employee Rating

Dealer bailed on our meeting without notice after I drove 2 hours to meet him. Then they hit me with $4,000+ in dealer addons. Then they skimped on the tag application fee by transferring a totally unrelated 2 hours to meet him. Then they hit me with $4,000+ in dealer addons. Then they skimped on the tag application fee by transferring a totally unrelated tag to our new vehicle without notifying us. Terrible service. Dishonest. Disorganized. More

by bugmeyer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cesar Hernandez, Jesus Moly, Rob Sabine

Helpful 1

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Feb 21, 2024 -

Gettel Stadium Toyota responded

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future.

February 07, 2024

Dealership Rating

Employee Rating

Great people to work with and very happy with the truck good deal and nice condition geat value and will be beneficial to our needs good deal and nice condition geat value and will be beneficial to our needs More

by Jessicalivergood

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 07, 2024 -

Gettel Stadium Toyota responded

We're happy to see that you had a 5-star experience at Gettel Stadium Toyota. ☺

February 01, 2024

Dealership Rating

Employee Rating

I was pleased with the car have only driven twice and it shakes very badly. I am afraid to drive the car something is wrong with it. I have an appt @ 10:00 Monday. shakes very badly. I am afraid to drive the car something is wrong with it. I have an appt @ 10:00 Monday. More

by maureen8795

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Helpful 1

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Feb 07, 2024 -

Gettel Stadium Toyota responded

We apologize for the less then amazing experience here at our dealership, we hope we can make things right at your next visit on Monday.

January 26, 2024

Dealership Rating

Employee Rating

Mr. Jovino is very helpful! He helped made the process easy,clear, and speedy for me. Thank you, Mr. Jovino! easy,clear, and speedy for me. Thank you, Mr. Jovino! More

by JULIET345

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 26, 2024 -

Gettel Stadium Toyota responded

Awesome! Thank you Juliet for taking the time to leave us such a kind review! We are thrilled to hear that you have a good experience working with Jovino. We appreciate your business and helping to sharing the word about us here at Gettel Stadium Toyota.

January 22, 2024

Dealership Rating

Employee Rating

Sales consultant was very helpful finding a safe, affordable first vehicle for my nephew. The whole process wasn't stressful and went smoothly. affordable first vehicle for my nephew. The whole process wasn't stressful and went smoothly. More

by volpifamily

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 22, 2024 -

Gettel Stadium Toyota responded

We really appreciate you taking the time to leave us a 5-star review. We're here to serve you anytime!

January 09, 2024

Dealership Rating

Employee Rating

I am very satisfied, I made a good purchase, the treatment was professional and I was considered for being a loyal customer. I'm happy treatment was professional and I was considered for being a loyal customer. I'm happy More

by guelmi.mg14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jovino Castro

Helpful 0

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Jan 10, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave such a fantastic review. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. ☺

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