Josue Bulux

From the moment I stepped into Mercedes-Benz of Sudbury, I knew I was in great hands. The entire experience was nothing short of exceptional—defined by professionalism, warmth, and a genuine dedication to s I knew I was in great hands. The entire experience was nothing short of exceptional—defined by professionalism, warmth, and a genuine dedication to service. Every member of the team I encountered, even in the smallest interactions, made me feel valued and welcomed. The dealership itself was immaculately clean and organized, a true reflection of the premium brand they represent. A standout part of my experience was working with Jonny Pham, the Product Concierge and Delivery Specialist. Jonny delivered a truly riveting performance—his knowledge of the vehicle was nothing less than impressive. He walked me through every detail of how the car worked with both patience and precision, ensuring I left feeling completely confident behind the wheel. His passion for the brand and dedication to helping clients understand the full value of their vehicle was apparent and deeply appreciated. Vito Argote, my car salesman, made the entire purchasing process seamless and stress-free. His professionalism and approachability were evident from the start. Vito answered all of my questions with clarity and made sure I was informed and comfortable with each step along the way. His commitment to providing a top-tier client experience never wavered. Sales Manager Brad Raftor deserves special recognition as well. Throughout the entire process, Brad remained incredibly kind, caring, and supportive. His leadership and thoughtful approach created a sense of trust and comfort, and it was clear he genuinely cared about my satisfaction and overall experience. Josue, the Closing and Finance Manager, ensured that the final steps of the process were handled with great care and efficiency. He walked me through all the necessary paperwork with ease and clarity, making what could be a daunting process feel simple and straightforward. Every single team member I interacted with—whether briefly or in-depth—was professional, respectful, and kind. They each contributed to an experience that felt personal, smooth, and luxurious from beginning to end. Mercedes-Benz of Sudbury has set a new standard in customer care. I can’t recommend them highly enough. Thank you to the entire team for making this such a memorable and positive experience. From top to bottom I am fully pleased with my purchase and overall experience at Mercedes Benz of Sudbury. It took me an hour to get to this dealership from my home and I would make that drive 100 times to receive the service I got from them! More

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We had an excellent experience recently at Mercedes of Sudbury when purchasing our new GLC 300. This brand new dealership is very open and spacious and has all the amenities and technology to accommodate Sudbury when purchasing our new GLC 300. This brand new dealership is very open and spacious and has all the amenities and technology to accommodate their customers comfortably. We worked with an amazing team Steve Boston, Johnny, and an excellent financial advisor, they all helped the purchase and delivery process to go flawlessly. Steve Boston has a very warm and professional personality, he is very knowledgeable about the cars he is selling, and it was a pleasure working with him. Johnny delivered our new car and he was so accommodating to our schedule and he knows everything about the car he is delivering! He answered all of my questions as I was learning to drive the new car and kept in excellent communication. Overall, we couldn’t be happier with our choice of purchasing this new car at Mercedes of Sudbury! More

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Jonny, Vito, Brad and Josue are next level excellent! A true power team! We are thrilled with our experience. A true power team! We are thrilled with our experience. More

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Very good experience with Johnny and Vito highly recommended! Very knowledgeable and professional! Friendly and understandable! recommended! Very knowledgeable and professional! Friendly and understandable! More

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Buying a C300 from Mercedes Benz of Sudbury was a very enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sal enjoyable experience for me. My Sales Consultant, Dakota Haddad was accomplished at finding suitable models which fit my desired feature list and Sales Manager Brad Rafter was very accommodating in giving me a great sales price. The business end was effortless with Josue Bulux providing a low financing option and useful information on warranty packages I might consider. Then when I picked up the car, Jonny Pham was phenomenal in helping me familiarize myself with using the MBUX interface. Great sales service all around! More

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It was a pleasure doing business with Benz of sudbury. Great attitude and very helpfull team. Specially Vito, Jonny and Josue. Much appreciated. Overall 10/10. Great attitude and very helpfull team. Specially Vito, Jonny and Josue. Much appreciated. Overall 10/10. More

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Jonny provided first class service of the features available in the 2025 MB GLC300. All the while keeping it personable and entertaining. 10/10 recommend. available in the 2025 MB GLC300. All the while keeping it personable and entertaining. 10/10 recommend. More

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Jonny provided fantastic first class service and a thorough walkthrough of all the car’s features. thorough walkthrough of all the car’s features. More

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It was a pleasure to deal with Jay. He is very knowledgeable and made the process easy and stress free. He listened to my questions and concerns and was responsive. He is very knowledgeable and made the process easy and stress free. He listened to my questions and concerns and was responsive. More

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My experience with Sudbury Mercedes dealership was excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like Jonny Pham who exceeded my expectations in the session I had with him explaining the car, Jonny have a photographic memory and he breezed through the features of the cars. He knows his stuff. He explained to me the advanced features that I wouldn’t have discovered on my own. People like Jonny or Howard Rosenberg in Sales or in management like Mike, Andrew,Chris and Fahad makes my experience with this dealership always exceeds my expectations. I don’t want to forget the finance team who went above and beyond to get me an excellent rate or the nice lady at the reception Who always treated me with a great smile. Thank you and I look forward to healthy years to pick my forth car from them. They got me as a repeat customer, Mercedes keeps blowing every competition away with their innovative reliable cars. More

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