Joseph D'Alfonso
Joseph D'Alfonso at Herb Chambers BMW of Sudbury
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Joseph D'Alfonso

Finance Director

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Joseph D'Alfonso

July 18, 2024

Dealership Rating
Employee Rating

The best dealerships! Tora is super nice and answered all my questions. Did not push customers to buy a car or option. More

by Ywq23
Recommend Dealer
Yes

Other Employees Tagged: Kunj Patel, Tora Liu

Jul 19, 2024

Herb Chambers BMW of Sudbury responded

Thank you for the fantastic review! We're glad to hear Tora provided a helpful and pressure-free experience at Herb Chambers BMW of Sudbury. Enjoy your new ride!

May 16, 2024

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Employee Rating

My salesperson was very helpful. I supposedly had an appointment but waited 20 minutes after checking in at reception and no one was assigned to me. After questioning them it was ano More

by Jlrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Happas , I don’t want to name names but the way appointments are scheduled should be revisited

May 17, 2024

Herb Chambers BMW of Sudbury responded

We appreciate your feedback and regret any wait you experienced during your visit to Herb Chambers BMW of Sudbury. We're glad that once connected, our salesperson was able to assist effectively. Your comments will help us improve our service delivery in the future!

April 29, 2024

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Friendly staff, great facility and plenty of inventory. Everyone was very knowledgeable and the atmosphere was very peaceful More

by EJT612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Hovsepian

Apr 30, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know you had a positive experience with our team at Herb Chambers BMW of Sudbury. Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

April 15, 2024

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Employee Rating

Had a very positive experience with Jack M while purchasing a pre-owned. I am very satisfied with the communication and ease throughout the entire transaction. More

by Ha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack O’Donovan

Apr 15, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that you had a positive buying experience with Jack and our team at Herb Chambers BMW of Sudbury. Thank you for trusting us with your business! Enjoy your new ride!

April 10, 2024

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Outstanding dealership that delivered a world class customer experience. Love my new BMW X3 lease ⭐️⭐️⭐️⭐️⭐️ More

by Kessish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know you had a world-class experience at Herb Chambers BMW of Sudbury. Enjoy your new BMW X3 and please don't hesitate to reach out if there's anything else we can do for you!

March 30, 2024

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Clean, courteous, easy to work with, and knowledgeable. Some of the reasons I go back every time I’m looking for a car More

by mt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Hunt, Wilson Dowridge, Chris Fasano , Genius- Simon

Apr 01, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know that our clean environment, courteous service and knowledgeable team keep you coming back to Herb Chambers BMW of Sudbury. Thanks for your continued support!

March 22, 2024

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Employee Rating

Leasing my custom order 2024 BMW 530i from BMW of Sudbury was a smooth and hassle-free experience, largely thanks to the outstanding service provided by my sales advisor, Robert Cappalletti, and the exceptio More

by davitgr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know that your leasing experience with us at Herb Chambers BMW of Sudbury was smooth and hassle-free. It's great to learn our team, especially Robert Cappalletti and the finance department, were able to assist you efficiently throughout the process. We hope you continue enjoying your custom 2024 BMW 530i!

March 22, 2024

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Employee Rating

It’s not a secret! This store is an absolute example and definition of Luxury Treatment. I would highly recommend ! More

by Jrcef5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Herb Chambers BMW of Sudbury responded

We're delighted to know you had a luxury experience at Herb Chambers BMW of Sudbury! Your recommendation means the world to us. Thanks for your review and we hope to see you again soon!

February 23, 2024

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Employee Rating

I just got my new car and want to say thank you to Josh, Mike and Joe. Everything was smooth and professional More

by cocoblanko1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that Josh, Mike, and Joe made your car buying experience smooth at Herb Chambers BMW of Sudbury. Thanks for choosing us! Enjoy your new ride!

February 08, 2024

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Employee Rating

They made the process very easy and gave me a good deal based on public information of sale prices for my model. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 09, 2024

Herb Chambers BMW of Sudbury responded

We're glad to know that you found the process easy and got a good deal at Herb Chambers BMW of Sudbury. We always aim for transparency in our pricing, so it's great to see this reflected in your experience!

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