Jose Ramirez
Jose Ramirez at Royal Buick GMC of Tucson
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Jose Ramirez

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

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5.0
33 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

33 Reviews

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33 Reviews of Jose Ramirez

October 19, 2024

Dealership Rating
Employee Rating

Did an online sale from Phoenix. It went very smooth. Very pleased with the purchase. More

by mdpowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke

Oct 22, 2024

Royal Buick GMC of Tucson responded

Thank you for your wonderful review! I'm thrilled to hear that your online purchase from Royal Buick GMC Cadillac went smoothly and that you're pleased with your vehicle. I truly appreciate your feedback and look forward to serving you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 13, 2024

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Employee Rating

I purchased a vehicle and still 30days or so later issues are still not made right. Manager seems cold and indifferent compared to others that have assisted. Disappointed in my 2nd purchase with Cadillac More

by cvalencia69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 16, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your experience with us. I understand that you're facing ongoing issues since your vehicle purchase, and it's concerning to hear that you felt the support you received from our team did not meet your expectations. At Royal Buick GMC Cadillac, I strive to provide exceptional service and care for our customers. I encourage you to reach out directly so I can address your concerns and work towards a resolution. Your feedback is valuable, and I appreciate the opportunity to make things right. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 09, 2024

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Employee Rating

Think my biggest positive with Jose is he is genuinely nice. When you have been around the block you pick up on sincere connection and care. Jose has that, and very much took pride on how they are well More

by azryand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Royal Buick GMC of Tucson responded

Thank you for your wonderful review! We truly appreciate your kind words about Jose and his genuine approach. At Royal Buick GMC Cadillac, we strive to create exceptional experiences for our customers, and it’s fantastic to hear that Jose made your purchase so memorable. We hope to see you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 13, 2024

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Una excelente Persona y muy buen servicio me busco la forma de poderme llevar un carro More

by Mario Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Royal Buick GMC of Tucson responded

¡Gracias por tu reseña! Apreciamos mucho tus amables palabras sobre el servicio que recibiste en Royal Buick GMC Cadillac. Nos alegra saber que pudimos ayudarte a encontrar el carro que deseabas. Esperamos verte nuevamente en el futuro. ¡No dudes en compartir tu experiencia con otros! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 13, 2024

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Jose and the Manager Scott delivered the, hands-down, best dealer experience I’ve had. Both of these guys took the time to dive into my specific needs and what I was looking for. Felt amazing to leave th More

by Nathan Weigel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Abbott

Aug 14, 2024

Royal Buick GMC of Tucson responded

Thank you so much for your amazing review, Nathan! We’re thrilled to hear that you had the best dealer experience with us at Royal Buick GMC Cadillac. It’s great to know that both Scott and our team took the time to meet your specific needs. We truly appreciate your recommendation and look forward to assisting you and your referrals in the future! Safe travels in your new vehicle! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 08, 2024

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José was an amazing help! Great attitude with a lot of knowledge! Loved working with him and made me buy a car that was perfect for me. More

by Sesteagacris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2024

Royal Buick GMC of Tucson responded

Thank you for your fantastic review! We truly appreciate your kind words about our team and are thrilled to hear that you found the perfect car with José's assistance. At Royal Buick GMC Cadillac, we strive to provide exceptional service, and it's wonderful to know we made your experience enjoyable. We look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 04, 2024

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Employee Rating

Jose gave us outstanding customerservice from start to finish, we love our 2024 Yukon!!Thankyou More

by LLYHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Royal Buick GMC of Tucson responded

Thank you, Jose! We truly appreciate your kind words about our customer service and are thrilled to hear that you love your 2024 Yukon! It was a pleasure assisting you at Royal Buick GMC Cadillac. We look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 24, 2024

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Employee Rating

Germaine does not communicate nor does he follow up with you. Does not answer phone calls, will not return voicemails, and becomes unresponsive via text. I have been trying to schedule service for diagnosti More

by coro3nado
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Germaine Kendrick

Jul 26, 2024

Royal Buick GMC of Tucson responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 19, 2024

Dealership Rating
Employee Rating

First and foremost, Jose is a good, down to earth and amazing person! I was truly fortunate to have him finalize the purchase of my Gladiator. His professionalism and warm demeanor made the buy a positiv More

by Mr. O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

Royal Buick GMC of Tucson responded

Thank you for choosing Royal Buick GMC Cadillac! We are thrilled to hear about your positive experience with Jose and how his professionalism made a difference in finalizing your Gladiator purchase. We look forward to assisting your daughter with her next car as well. We appreciate your kind words and trust in us. See you both next time! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 19, 2024

Dealership Rating
Employee Rating

Jose made my car buying experience incredibly easy and relaxed. He was professional, courteous and very personable. Beyond the purchase he has been extremely helpful with any questions and concerns I have More

by CRhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 22, 2024

Royal Buick GMC of Tucson responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Jose provided you with exceptional service. We appreciate your kind words and look forward to assisting you again in the future. At Royal Buick GMC Cadillac, we always strive to provide a smooth and enjoyable car buying experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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