John Wood
John Wood at Roseville Toyota

John Wood

Finance Manager

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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54 Reviews
not yet
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54 Reviews

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54 Reviews of John Wood

March 07, 2024

Dealership Rating
Employee Rating

They told me online I had the car I picked out and everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me More

by yvonner239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 08, 2024

Roseville Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Tony Bernasconi General Manager

August 03, 2023

Dealership Rating
Employee Rating

I have used this dealership mainly for service for 12 years .Was delighted to find their salesperson that worked with us very helpful. the entire staff process from pricing to final delivery was very sm More

by c1ed2froh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manish Khadka

Aug 04, 2023

Roseville Toyota responded

From start to finish we strive to be helpful and transparent during the car-buying process. Roseville Toyota is glad we could serve you. Congratulations on your new car! We look forward to seeing you again and hopefully earning your five-star rating!

June 26, 2023

Dealership Rating
Employee Rating

Syangel made the whole buying car experience pleasant. He was knowledgeable and we did not spend hours at the dealer buying the car More

by Daniel Ordonez
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Syangel Tamang

Jun 27, 2023

Roseville Toyota responded

Congratulations on your new car, Daniel! We're happy to hear Syangel made this a smooth buying process for you. We hope to serve you again in the future here at Roseville Toyota.

August 19, 2022

Dealership Rating
Employee Rating

Ali G was excellent to work with. Very knowledgeable. He was able to answer all our questions!. More

by Judy M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Roseville Toyota responded

Thank you for giving us 5 stars, Judy. We are so glad to learn that your experience was so pleasant and successful at Roseville Toyota.

August 13, 2022

Dealership Rating
Employee Rating

A great experience all around. Mohammed helped me find the car I was looking for- the hybrid I wanted with the right package. Professional, polite and always helpful. Turned a good More

by Suemal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Mehmandoust

Aug 15, 2022

Roseville Toyota responded

Thanks for reviewing us and rating us 5 stars, Suemal. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing Roseville Toyota.

June 27, 2022

Dealership Rating
Employee Rating

Nice atmosphere, nice people. I paid too much for my car. Not sure if I would go back. More

by hankh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Jaquez , Robert Walton

Jul 05, 2022

Roseville Toyota responded

Hello, congrats on your new ride! I appreciate you taking the time to share this feedback and I will pass it along to our other team members. If you would like to discuss your concerns about the pricing, please feel free to contact me and I'd be happy to answer any questions. Have a great day! Branden Rush 916-527-6211 General Sales Manager

May 02, 2021

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Employee Rating

I don’t have any experience with this dealership. My sales person Isaiah Owensby was the best, he knew what I wanted and didn’t try to sell me something I would not want. He was friendly and very res More

by Lgoodwin5179
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaiah owensby

March 24, 2021

Dealership Rating
Employee Rating

Was great to work with explaining everything, me and my wife walk out feeling satisfied with the entire team I would totally recommend to others. More

by Jayanderson11484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 17, 2021

Dealership Rating
Employee Rating

Very disappointed. 0.5/10 would not recommend. Horrible customer service. They were harassing me with phone calls and even CALLED MY WORK. Which is a hospital, by the way. My boss had to tell them to stop More

by Daisyrein90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Barry Lyman

February 13, 2021

Dealership Rating
Employee Rating

Thanks for the service and quick sale at roseville Toyota it was q very satisfying experience and you guys rock thanks again peace out m More

by chrislarks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Veng

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