513 Reviews
Write a Review513 Reviews of John Webler
January 07, 2025
This is the best place to find your dream car. The staff is amazing and will do whatever they can to see you off in your new car. The staff is amazing and will do whatever they can to see you off in your new car. More
Other Employees Tagged: Craig Pozarski, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin, Yessi Lopez
January 06, 2025
Overall, ok. They do fix the car well but customer service needs to improve. I have been a long term customer of this service department. I had a car recently fix They do fix the car well but customer service needs to improve. I have been a long term customer of this service department. I had a car recently fixed at this repair shop that took weeks to fix, and I repeatedly requested a loaner vehicle so i could get to work and I was ignored. I sent an e-mail to the dept mgr to complain and that e-mail was ignored too. I also had a problem with one of the service technicians and contacted the dept manager and that complaint was ignored too. They do fix the cars well but I personally no longer feel valued or listened to as a customer. One time I came in with my car. They drove my car into the bay to be looked at, and the next technician drove it back outside and put it back in the lot without even looking at it. When I told them I noticed this they drove it back into the car bay and then actually looked at it. Again, waiting thereā¦felt not valued, under-communicated with, and ignored. More
Other Employees Tagged: Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin , Megan
January 04, 2025
Everyone is always so helpful at Lake Chevrolet. The only reason I did a 4 star was because she told me I needed to do a $190 test that I ended up not needing. The only reason I did a 4 star was because she told me I needed to do a $190 test that I ended up not needing. More
Other Employees Tagged: Yessi Lopez
December 31, 2024
this chev dealer is very nice and they are very nice to talk to I'll keep going if I need it in the future talk to I'll keep going if I need it in the future More
Other Employees Tagged: Craig Pozarski, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin, Yessi Lopez , Edgardo Vargas
December 28, 2024
Very clean love the drive up . .....the service team was awesome...Also the wait time wasn't to bad... .....the service team was awesome...Also the wait time wasn't to bad... More
Other Employees Tagged: Craig Pozarski, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin, Yessi Lopez
December 15, 2024
Had an appointment for 930 to have tires installed and alignment done vehicle wasnāt done until 5 pm and I was charged an additional 3% because I used a credit card for a$1300 plus service. I was also cha alignment done vehicle wasnāt done until 5 pm and I was charged an additional 3% because I used a credit card for a$1300 plus service. I was also charged a fee and labor for changing a spare tire. Doesnāt seem for a place that wants to build loyalty they care about the customer very much. I could have gone anywhere to have this service done probably cheaper but I try and be loyal. More
Other Employees Tagged: Jonathan Colin
December 13, 2024
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More
Other Employees Tagged: Craig Pozarski, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin, Yessi Lopez , Edgardo Vargas
December 11, 2024
Go to dealership. Will always come back, all the service writers are amazing and so is the management Will always come back, all the service writers are amazing and so is the management More
Other Employees Tagged: David Maneage, Jose Cruz