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John Thorne
John Thorne at Maus Nissan

John Thorne

Service Adviser

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

4.9
291 Reviews
4.9

291 Reviews

Write a Review

291 Reviews of John Thorne

June 15, 2024

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Employee Rating

Best dealership service department I have done business with. Everyone is very lone is friendly and helpful. John a great service advisor More

by Speeed5959
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Eddie Aguayo

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June 13, 2024

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Great service good poeple clean dealership but takes to long to get a oil change More

by italiantornado67
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Michael Hassett, Sal Iacono

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June 12, 2024

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They are an awesome dealership! !! My service advisor is the best John Thorne!!! They always work with my crazy schedule. More

by amandriano55
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Recommend Dealer
Yes
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Jun 14, 2024

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Ann Marie! We appreciate your trust, and we thank you for taking the time to leave us this review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 11, 2024

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The dealership and staff are first rate. Very professional and courteous... John Thorn is very professional and kind to my wife and I... More

by NDYER357
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Recommend Dealer
Yes
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Jun 14, 2024

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust and thank you for your kind words. John does an amazing job taking care of our guests - thanks for recognizing him! We look forward to serving you for years to come - so let us know when you need us again. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 10, 2024

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Anytime I bring my truck into service it's always nice to have a friendly staff John and service always goes an extra mile and I appreciate that thank you for all you do More

by ORTIZJORGE1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Michael Hassett, Sal Iacono

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Jun 12, 2024

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jorge! We appreciate your trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come; so, please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 09, 2024

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1 can only say this dealership is the place to find a great car with great gas milage. More

by Caroldeemer.401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ruggiano, Paul DaRocha, Devin Stotts, Antonio Millan, Jordan Powel

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Jun 12, 2024

Maus Nissan responded

Congratulations on the purchase of your newest Kicks from us at Maus Nissan, Carol! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. Thank you for being a part of our Maus Family, and we look forward to serving you for years to come. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 09, 2024

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Y’all did great except for the call back as my daughter is going to LSU and being able to come for service is being selective More

by ROADRUNNERLEE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Keegan Boylan, Michael Hassett, Sal Iacono

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Jun 13, 2024

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, RoadRunner! We appreciate your trust, and we thank you for taking the time to leave us this review. We'll need a little more information to help resolve you concern; so, please contact us directly, we will be happy to help! Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 08, 2024

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Employee Rating

Multiple times I have brought my truck in to be serviced. Only to find there has been grease on the inside liner on the drivers door on the grip handle along the driver side front windshield. Had steering wh More

by QMEADOWS.MACVFGFVCDILL
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 12, 2024

Maus Nissan responded

We certainly apologize if anything was left behind by the tech and we missed at delivery. We are having management review what happened, and a representative will contact you as soon as possible. Please know that you are already invited back, at your earliest convenience, and we will clean up and refresh your vehicle. If you have any other questions, please contact me, and I will be happy to help. Thank you, for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 07, 2024

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Employee Rating

He, was absolutely great. Very helpful. Ten out of ten recommend John for all your needs. More

by darrin saflor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristian Sanchez, Drew Ruggiano, Christopher Frank

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Jun 12, 2024

Maus Nissan responded

Thanks trusting Maus Nissan with your service needs, Darrin! We appreciate your kind words and recommendation. John is simply fantastic, thank you for recognizing him! We are pleased that you are so happy, and we look forward to when you need us again! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 04, 2024

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Employee Rating

The staff are friendly, they make you feel conferrable and answer most questions you have. As for John, he understands my needs and works with me on best ways to get all my extra car needs. More

by LEOPOLDO.SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Boulahanis, Sal Iacono

Helpful
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Jun 08, 2024

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Santiago! We appreciate your trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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