John Mazurek
John Mazurek at Fair Oaks Ford
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John Mazurek

Service Manager

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

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4.6
83 Reviews
4.6

83 Reviews

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83 Reviews of John Mazurek

November 04, 2024

Dealership Rating
Employee Rating

Bought a 2023 F150 Mangers Special in July I’ve have two issues with it I’m happy to say the bad battery was quickly replaced and a month later the squeaky brakes were addressed. I can’t say enough goo More

by ste520
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Posada, Jenny Saurez

January 09, 2024

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Employee Rating

I only trust fair oaks ford to work on my vehicle they're honest fair and I can always count on getting my vehicle fixed and back on time. EVERY TIME! Keep up the excellent service! More

by luckylady102163@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Benakovich, Frank Luciano

September 01, 2023

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Employee Rating

Fair Oaks service is the best. My service was excellent. Their technicians are the best. More

by w.h.fischer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Benakovich , Mark Fischer

June 26, 2023

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So far I have been happy with your dealership one thing I look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fa More

by william-ferrell
Service Price Transparency
Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

Great service and the new valet service rocks. Wish I could give 6 stars! Big shout out to John M. Who always makes sure the job was done right More

by Fast Crusher
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Benakovich

May 17, 2023

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They left my car dirty and white paint on my passenger seat and floor,and also no gas... More

by Marks2845
Service Price Transparency
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Recommend Dealer
No

May 15, 2023

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Have always v done business with Webb ford,,,, had problems with there service department and with some young salesman.. called Fair Oaks and within 45 mins were in a new car,,,, Took my escape there More

by Jolietjim0565
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 09, 2023

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Service was great. Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel More

by FJB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 12, 2023

Fair Oaks Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2023

Dealership Rating
Employee Rating

Fair Oaks Ford is my number one place to go too! Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been More

by suzyq5858
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Fair Oaks Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 23, 2023

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Employee Rating

I have always had a great experience at Fair Oaks. I started going there for service with my previous Ford even though I had not purchased it at their location. When I was set to buy a new car, I wen More

by esdinse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Fair Oaks Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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