33 Reviews
Write a Review33 Reviews of John Mastropasqua
August 05, 2024
Great response time. Very easy to work with and love the vehicle! My wife is very happy with our purchase. Very easy to work with and love the vehicle! My wife is very happy with our purchase. More
Other Employees Tagged: George Ryan, Mike Nelson, Carl Olone
August 17, 2022
George was absolutely fantastic! So very patient, knowledgeable & kind. I would give him 10 stars if I could!!! So very patient, knowledgeable & kind. I would give him 10 stars if I could!!! More
Other Employees Tagged: George Ryan
August 04, 2022
Made the car buying experience easy and stress free. Worked with us on trade in value. Worked with us on trade in value. More
Other Employees Tagged: Luis Castellanos, Savir Diclo, Perry Richter
June 27, 2022
Good at keeping customers needs an wants as there n#1 priority. Excellent an timely service considering the amount of other customers shopping at the time. priority. Excellent an timely service considering the amount of other customers shopping at the time. More
Other Employees Tagged: Savir Diclo
May 07, 2022
Great dealership and has served our family for past 18+ years. The current team continues to impress! Great Job! We couldn’t be more pleased. years. The current team continues to impress! Great Job! We couldn’t be more pleased. More
Other Employees Tagged: Jonathan Vidal, Savir Diclo , Noah Greez
May 03, 2022
Nelson and the staff were incredibly knowledgeable and friendly. They really listen to get you in to the best possible fit. Left with a fantastic vehicle. Would definitely shop there again if the need ari friendly. They really listen to get you in to the best possible fit. Left with a fantastic vehicle. Would definitely shop there again if the need arises. More
Other Employees Tagged: Nelson Bou, Perry Richter
May 02, 2022
By far the most pleasant and professional experience I have had purchasing an automobile or for that matter anything in recent memory. Of course, the dealership has responsibility for setting the stage an have had purchasing an automobile or for that matter anything in recent memory. Of course, the dealership has responsibility for setting the stage and hiring the right people. I’m here to shout out that my personal professional, Eduardo Sandoval, went over the top to make every single contact I had with him enlightening and enjoyable. Being the engineer that I am; in the runup to me placing an order for my 2022 Telluride, I had analysis paralysis. Ed was exceedingly patient with my every question and every request for an updated quote. When I finally pulled the trigger and ordered the car, Ed clearly explained what I should expect and should not expect given the lead-time for this excellent machine. I would be waiting 8-12 weeks after my order. Two days after I made my deposit, I got an call from Ed that and order had been transmitted to the West Point factory. Two weeks later I was contacted by Ed to let me know that I could expect the delivery within six weeks. Another two weeks and Ed contacted me again saying I could expect delivery around April 4. A week before delivery Ed sent me a copy of the window sticker with VIN so I could get a jump on insuring my new car. All of this professionalism came from a man I had not even met in person until April 4th, the day I came to KIA of Wesley Chapel to pick up my new car. Ed greeted me and introduced me to Scott, Noah and John, the team that would help my wife and I get up to speed on this awesome MACHINE. Primarily Ed but also the team spent more than 3 hours introducing us to many of the capabilities and features associated with the car that Consumer Reports gave its highest Overall Score, “97”. The next highest Overall Score is around “90”. Look it up! We have had the car a month now. Still in awe and still learning more each day about the car’s capabilities. The electronics are incredible and as a “geek” I recognize as some of the most intuitive I have had the pleasure of working with. Yes, even after the sale I continued to hear from my personal professional, Eduardo, to make certain we continue to be happy with our new baby and to answer all our questions. It took me a little while to put together that it is not a mistake that an excellent sales person, an excellent dealer and an excellent car all found themselves in Wesley Chapel Florida. More
Other Employees Tagged: Scott Lam, Ed Sandoval , Noah Greez
April 23, 2022
Savir was excellent, knowledgeable, and very helpful! Very pleasant experience from start to finish! Highly recommend Savir and Wesley Chapel Kia. Very pleasant experience from start to finish! Highly recommend Savir and Wesley Chapel Kia. More
Other Employees Tagged: Savir Diclo, Alejandra Perezchacon
March 12, 2022
Savir was very helpful throughout the whole process. He provided updates on the delivery of the car and was available for any questions I had. He provided updates on the delivery of the car and was available for any questions I had. More
Other Employees Tagged: Savir Diclo , Noah Greez
March 02, 2022
As always Wesley Chapel Kia does not disappoint! We were looking to trade and our lease when I noticed my husband's dream Jeep. Yes it was used but that's what he had always wanted and instead of ge We were looking to trade and our lease when I noticed my husband's dream Jeep. Yes it was used but that's what he had always wanted and instead of getting the lease we purchased it everyone there was so helpful. All I can say is if you are and the neighborhood please stop by these guys work miracles! PLS ask for ask for Nelson he was our salesman with three different Vehicles, yes three. More
Other Employees Tagged: Nelson Bou, Starlin Montero , Chis Stineman, Everyone there was Aces!