John Le
John Le at Norm Reeves Honda Superstore - Huntington
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John Le

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
220 Reviews
4.9

220 Reviews

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220 Reviews of John Le

September 26, 2024

Dealership Rating
Employee Rating

I came in without an appointment for an A1 service and was in and out in less than an hour. John was very helpful and took care of me quickly More

by thh888888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Norm Reeves Honda Superstore - Huntington responded

We're delighted with your 5-star feedback! We’d love to welcome you back anytime.

September 25, 2024

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Employee Rating

Brought car in for check engine light. Ended up paying $170 just to update software? More

by Bruinista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 27, 2024

Norm Reeves Honda Superstore - Huntington responded

Bruinista - Thank you for your feedback. If you would like to discuss your experience further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

September 25, 2024

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Employee Rating

John le said he would take what amounted to $20 or $25 for letting them exchange my Lima plate holder for your Norm reeves plate holder, but I think only $10 was taken off. Otherwise was great and quick. More

by brawny_unsaid_03
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Manuel Nunez

Sep 25, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5 stars! We’re glad you had a great experience and look forward to your next visit.

September 25, 2024

Dealership Rating
Employee Rating

Great service and care by representative. was notified when work was done and was picked up as I requested. No issues. More

by Riaviles
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Norm Reeves Honda Superstore - Huntington responded

It was a pleasure serving you! We’re thrilled with your 5-star feedback and hope to see you again.

September 24, 2024

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Employee Rating

Good service & fair charges. I’d like a little more description on issues. More long term consequences of an ongoing issue More

by Bob S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Viviana Saenz

Sep 25, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 24, 2024

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Employee Rating

Done quickly and friendly. These guys work hard to make customers happy. I recommend the service department in Huntington Beach More

by Ericbohnus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear you had a great experience! Thanks for the 5-star feedback, and see you next time.

September 24, 2024

Dealership Rating
Employee Rating

Great service. Called day before got an appt. Next day. Diagnostic showed what was wrong. Car back to us in 7 hours. More

by Piertegel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks for the perfect rating! Don’t hesitate to reach out if we can assist you in the future.

September 24, 2024

Dealership Rating
Employee Rating

Viviana was Great and really responsive to my questions as well as needs. I believe that goes for all of your customer service and support staff there. Mateo and the other driver were extremely courteous a More

by Tran.John7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz , I am sorry to say, but my memory lapse me from when I was there. There was an African-American gentleman who greeted me when I dropped the car off. I would drop my car off there again, just to see him smile. What a great man!

Sep 24, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your glowing review! Come back anytime—our team is here for you.

September 24, 2024

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Employee Rating

John was very nice and helpful. We ordered me Ubers without me asking for my next destination. The store was clean and tidy. However, all of my tires were low when my car was return More

by Jz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 21, 2024

Dealership Rating
Employee Rating

John Le is my go to person. He very professional and nice. Great asset to Honda!! More

by Hbdikidi1356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Viviana Saenz

Sep 23, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re delighted to hear about your positive experience! Let us know if there’s anything else we can do for you.

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