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John Cheung

Overview Reviews (146) Inventory (345)

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John Cheung

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John Cheung

Client Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.9

146 Reviews

Overview Reviews (146) Inventory (345)

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

4.9

146 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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146 Reviews of John Cheung

December 29, 2024

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Employee Rating

Best BMW dealership in New Jersey. Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw More

by FARES.SAMRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dori Dado, Ruslan Gayetsky, Gregory Itkin, Danny Claro, Roberto Francisco

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Dec 30, 2024 -

BMW of Freehold responded

Hello! Thank you for the glowing recommendation! We're delighted to hear that your experience at BMW of Freehold was excellent. We look forward to serving all your future BMW needs in New Jersey!

December 28, 2024

Dealership Rating

Employee Rating

Dealer made the process smooth and easy. Everyone was great despite it being a very busy evening at the dealer. Everyone was great despite it being a very busy evening at the dealer. More

by BRIANNEMILLER14

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Lichaa

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Dec 30, 2024 -

BMW of Freehold responded

Hi Brianne! We're delighted to hear that our team at BMW of Freehold made your experience smooth and easy even on a busy evening. Thank you for the positive feedback. Come again soon!

December 28, 2024

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Employee Rating

It was a pleasure dealing with all from entering the dealership to driving the car away. John maria Dori and the entire staff were tremendous dealership to driving the car away. John maria Dori and the entire staff were tremendous More

by JWESTD

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dori Dado, Frank Catania , Maria

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Dec 30, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that your experience at BMW of Freehold was so positive from start to finish! Thank you for acknowledging John, Maria, Dori, and the team. Enjoy driving your new car and come again soon!

December 23, 2024

Dealership Rating

Employee Rating

The dealership is outstanding starting with the selection of vehicles and the attention to customer service . of vehicles and the attention to customer service . More

by HORVATHGM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gregory Itkin, Danny Claro, Wael "Mike" Youssef, Frank Catania, Michael Chang, Melissa Suozzo, Paige Cogliano, Crystal Sorrentino, Jacqueline Cabrera

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Dec 24, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear you enjoyed the vehicle selection and customer service at BMW of Freehold. Thank you for sharing your experience with us. Come again!

December 03, 2024

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Employee Rating

No respond and no follow up as promised to call me back the next day. Not helpful at all. Not recommended the next day. Not helpful at all. Not recommended More

by Celestelbl

Recommend Dealer

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Dec 05, 2024 -

BMW of Freehold responded

Hello, Thank you for taking the time to leave us a review. This feedback is concerning and not indicative of the level of service we aim to provide. I apologize for any inconvenience caused. Please reach out at your convenience so we can address this issue directly. Thank you, Danny Claro - General Sales Manager - dclaro@dchusa.com

November 17, 2024

Dealership Rating

Employee Rating

Great service, and I got my dream car. Would def come back again in the future Would def come back again in the future More

by ROCCOMURDOCCA1112

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 18, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great service experience with our team at BMW of Freehold. We're happy to hear that you got your dream car. We hope to se you again!

November 14, 2024

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Employee Rating

John Cheung was personable and great to deal with. Would highly recommend him to anyone. Would highly recommend him to anyone. More

by SUAZE77

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Hyman

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Nov 15, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with John at BMW of Freehold. Come again soon!

November 11, 2024

Dealership Rating

Employee Rating

Best experience very friendly. Danny and jonh best at sales services. They have a returning customer for many years to come . Danny and jonh best at sales services. They have a returning customer for many years to come . More

by Nick80

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria Shouldice

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Nov 11, 2024 -

BMW of Freehold responded

We're delighted to hear that Danny and John provided you with such a great experience at BMW of Freehold! Thank you for your loyalty, and we look forward to serving you for many years ahead.

November 04, 2024

Dealership Rating

Employee Rating

John Cheung was so great! He located the car I was looking for. He delivered it to me so quick and made the whole process easy. He set up my app and connected my phone to the He located the car I was looking for. He delivered it to me so quick and made the whole process easy. He set up my app and connected my phone to the car so I was ready to drive off. Freehold BMW is a pleasure to work with and the entire staff rolls out the red carpet for you. Danny the GM always checks in to make sure we are well taken care of and I appreciate his attention to detail. More

by MRSALICIAHOLDEN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 04, 2024 -

BMW of Freehold responded

Hi! We're delighted to hear that John and Danny made your experience at BMW of Freehold exceptional! It's fantastic to know the team went above and beyond, ensuring everything was set up perfectly for you. Enjoy driving your new car and come again!

November 03, 2024

Dealership Rating

Employee Rating

It was a pleasure to go and to buy Car for me in BMW Freehold, because All Selling Personel is very Nice , Friendly and Helpfull. That’s why I came here second time to do anoder shopping car transaction Freehold, because All Selling Personel is very Nice , Friendly and Helpfull. That’s why I came here second time to do anoder shopping car transaction . More

by GENEUXFAMILY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ruslan Gayetsky, Frank Catania

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Nov 04, 2024 -

BMW of Freehold responded

Hi! Thank you for choosing BMW of Freehold once again! We're delighted to hear that our team made your car-buying experience pleasant and enjoyable. We appreciate your continued trust in us, and we're here whenever you're ready for another visit!

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John Cheung

Client Advisor

BMW of Freehold

146 Reviews of John Cheung

Dealership Inventory (345 Vehicles)

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