Joel Washington

My wife and I bought 2 brand new cars from there and I hear we have to pay for our oil change now. Can we get some of our money back? hear we have to pay for our oil change now. Can we get some of our money back? More

by BIGDADDIE1111 Verified Customer Verified Customer

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Newport News Hall Hyundai salesman asked if I was looking to buy another car and I told him no the facility was clean to buy another car and I told him no the facility was clean More

by benitabarnes35 Verified Customer Verified Customer

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First class service every time! Very happy with the service and the written report as to what had been accomplished. Will definitely come back and again and recommend to my fellow H Very happy with the service and the written report as to what had been accomplished. Will definitely come back and again and recommend to my fellow Hyundai owners. More

by MGROTH20 Verified Customer Verified Customer

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Took my 22 venue for an oil change. Had an appointment set for 10:30am and my car was return to me after 3pm! What is the point of an appointment?? And to top it off, I got charged $152 Had an appointment set for 10:30am and my car was return to me after 3pm! What is the point of an appointment?? And to top it off, I got charged $152!! FOR AN OIL CHANGE!!! The gentleman that charged me did say a tire rotation and a software update was also done. WHY IN THE WORLD WOULD THE TECH DO SOMETHING TO MY VEHICLE AND MY WALLET WITHOUT ME AUTHORIZATION?!!! What if I didn’t have the money to pay for it!?And the cherry on the cake was when I realized my tires were missing parts!!!! I took my vehicle back to the dealership and was told to make another appointment or leave it there as a “walk-in”. Not only I had wait over 3hrs for my service to be done, pay extra money, be sent home with improper parts on my tire (risking not only my life, but also those around me, but I had to do it all over again!! I am EXTREMELY dissatisfied and enraged about this. I have been getting my vehicles ( I have gotten 3 so far), referring people, and getting ALL my services from the dealership, and NEVER AGAIN!!! Ever since it became Southern Hyundai, this dealership has gone to crap! Unfortunately I’m unable to give 0stars. My experience was waaay below a 1star! More

by ASHLY.OLMEDA Verified Customer Verified Customer

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Vanessa is pure 💯 LIAR! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! More

by leroy_burch Verified Customer Verified Customer

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Joel was phenomenal! Very friendly and personable, I didn’t feel like he was pushy or trying to upsell me at any point in the process. Everyone was incredibly friendly an Very friendly and personable, I didn’t feel like he was pushy or trying to upsell me at any point in the process. Everyone was incredibly friendly and accommodating. Catherine was funny, friendly, and made the finance part less scary. More

by danielle.brice Verified Customer Verified Customer

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Good service and an excellent staff I would recommend them to anyone. They do a great job of taking care of their customers. Thank you them to anyone. They do a great job of taking care of their customers. Thank you More

by KATHYWORRELL24 Verified Customer Verified Customer

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I had a great experience with Southern Hyundai! My Sister and I came in late on a Saturday evening and worked with Joel. He was a super nice guy and very funny! We even have our own song now - Ro My Sister and I came in late on a Saturday evening and worked with Joel. He was a super nice guy and very funny! We even have our own song now - Royals by Lorde... I'm going to think of Joel every time I hear it. It really was the most fun I've ever had buying a car! All of the other folks that were in the showroom were very friendly and welcoming. We made the deal and I came in Monday to sign the paperwork. I worked with Catherine Gordon on financing, she was a wonderful person and very professional. All in all, I highly recommend Southern Hyundai to anyone looking for a car. More

by kjustis1 Verified Customer Verified Customer

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Everyone was very nice and answered all my questions. They would follow up with me to make sure I didn’t have any other questions and didn’t push me one way or another. They would follow up with me to make sure I didn’t have any other questions and didn’t push me one way or another. More

by ALEXISJAMES2117 Verified Customer Verified Customer

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Ease of making an appointment, personalized attention & a prompt, efficient completion of the tasks. Most comfortable experience I have had with a service department. prompt, efficient completion of the tasks. Most comfortable experience I have had with a service department. More

by carman1 Verified Customer Verified Customer

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