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Joe Monica

Overview Reviews (37) Inventory (370)

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Joe Monica

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Joe Monica

Service Director

Lester Glenn Chevrolet

398 Route 37 East
Toms River, NJ 08753

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4.8

37 Reviews

Overview Reviews (37) Inventory (370)

Industry Experience

17 yrs, 7 mos

4.8

37 Reviews

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37 Reviews of Joe Monica

October 05, 2024

Dealership Rating

Employee Rating

I have been dealing with Joe Monica for many years now, some 23 years, and their hasn;t been one time that I was ever disappointed. He makes sure you are satisfied and treats you with respect. I have gr some 23 years, and their hasn;t been one time that I was ever disappointed. He makes sure you are satisfied and treats you with respect. I have great confidence in him and the service department he manages. More

by Joseph Forgione

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Stewart

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July 09, 2024

Dealership Rating

Employee Rating

We have always received exceptional service at Lester Glenn. The staff is consistently professional and very friendly. Glenn. The staff is consistently professional and very friendly. More

by Kwm0131

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2024 -

Lester Glenn Chevrolet responded

Hey Kwm0131, Thanks for your amazing review! We're so glad to hear that our team consistently provides you with exceptional service. Your kind words mean a lot to us. If there's ever anything more we can do for you, just give us a shout! Happy Driving, The Lester Glenn Chevrolet Team

June 24, 2024

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Employee Rating

Service was great! Everyone was awesome and kind! I worked with Luke and he was friendly and helpful! Thank you Lester Glenn!! Everyone was awesome and kind! I worked with Luke and he was friendly and helpful! Thank you Lester Glenn!! More

by Namgim

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon Gold, Luke Stewart

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Jul 05, 2024 -

Lester Glenn Chevrolet responded

Hi Namgim, Thank you for your fantastic review! We're delighted to hear that you had a great experience with our team and that Luke was friendly and helpful. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Chevrolet Team

May 30, 2024

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Employee Rating

Drew was a great salesman. I will use him again in the future. Veyry happy. I will use him again in the future. Veyry happy. More

by Bumhunter24

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin Jensen, Drew Ward, Brittney Tufaro

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Jun 05, 2024 -

Lester Glenn Chevrolet responded

Hi Bumhunter24, Thank you for your fantastic review! We're thrilled that Drew provided you with great service and that you're so happy with your experience! We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, don't hesitate to reach out! We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Chevrolet Team

April 14, 2024

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Employee Rating

Amazing service. Very understandable and efficient customer service….will definitely be returning, recommending and using Drew again. Very understandable and efficient customer service….will definitely be returning, recommending and using Drew again. More

by mariellespero

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin Jensen, Drew Ward, Jon Gold, Will Chasey, Lindsay Vanegas, Luke Stewart, Jason Day , Philip Hausvater

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Apr 17, 2024 -

Lester Glenn Chevrolet responded

Hi mariellespero, Thank you for your kind words! We're thrilled you had an amazing experience with Drew and our team! Providing understandable and efficient customer service is what we strive for, and we're delighted that we could meet your expectations! We look forward to welcoming you back, and thank you for your recommendation! If you ever need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Chevrolet Team

March 29, 2024

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Employee Rating

Jamie has assisted us in -2- purchases which she demonstrated high sales techniques along with confidence and honesty. Jamie is a pleasure to know and work with. demonstrated high sales techniques along with confidence and honesty. Jamie is a pleasure to know and work with. More

by Mango

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin Jensen, Matthew Miller, Jamie Moreau, Will Chasey, Luke Stewart

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Apr 02, 2024 -

Lester Glenn Chevrolet responded

Hi Mango, Thanks for your loyalty and for sharing your experience! We're thrilled to hear that Jamie has provided you with excellent service during both of your purchases! Confidence and honesty are key values we strive for, and we're glad to hear that Jamie exemplified these qualities! We'll be sure to pass along your kind words to her! If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your new purchases! Happy Driving, The Lester Glenn Chevrolet Team

March 22, 2024

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Employee Rating

I wanna appreciate Tye for helping me out get my new used vehicle I’m happy vehicle I’m happy More

by STEVENWAYNE800

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Horsfield, Devin Jensen, Michael Stockhausen, Nick Barile, Tye Madden, Brittney Tufaro, Jamie Moreau, Chris Ormsby , Philip Hausvater

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Mar 22, 2024 -

Lester Glenn Chevrolet responded

Hi STEVENWAYNE800, Thank you for your message! We're delighted to hear that Tye helped you get your new used vehicle and that you're happy with your experience. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Chevrolet Team

March 04, 2024

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Employee Rating

I had a great experience purchasing a car at this dealership. I would def return to purchase another vehicle dealership. I would def return to purchase another vehicle More

by michael.minnitti

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin Jensen, Bill Caffyn, Jon Gold, Will Chasey, Lindsay Vanegas, Luke Stewart

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Mar 06, 2024 -

Lester Glenn Chevrolet responded

Hey Michael, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great car-buying experience at our dealership. Customer satisfaction is our top priority, and we're glad we could meet your expectations! We look forward to assisting you with your future vehicle needs whenever you're ready to return. If you have any questions or need further assistance in the meantime, feel free to reach out! Happy Driving, The Lester Glenn Chevrolet Team

February 23, 2024

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Employee Rating

Always a great experience at Lester Glenn Chevy. Highly recommend them from service to sales. Highly recommend them from service to sales. More

by fcutter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon Gold , Philip, I believe was my service writer on the last trip.

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Feb 23, 2024 -

Lester Glenn Chevrolet responded

Hi fcutter, Thank you for your kind words! We're delighted to hear that you always have a great experience with us! Your recommendation means a lot to us, and we're thrilled to know that you find our service and sales departments worthy of praise. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Enjoy your day, and thanks for choosing us! Happy Driving, The Lester Glenn Chevrolet Team

February 01, 2024

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Employee Rating

Overpriced, no customer loyalty, service is horrible. Marked up vehicles. I have bought 9 vehicles since 1994 and the disrepect I have seen in the last year! Marked up vehicles. I have bought 9 vehicles since 1994 and the disrepect I have seen in the last year! More

by Floydfollower13

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Luke Stewart

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Feb 01, 2024 -

Lester Glenn Chevrolet responded

Hi Floydfollower13, Thank you for your review! We are sorry to hear about your recent experience with our team! We have sent this review to our management team and have learned that one of our GM Certified, A-Level Technicians worked on your vehicle for an extended period in an attempt to find the root cause and rectify your issues. Even with the amount of time we spent diagnosing your vehicle, we still discounted your service bill as a gesture of goodwill and appreciation for your loyalty over the years. We are sorry to hear you feel this way despite this gesture. If anything changes on your end in your vehicle search, or with your vehicle’s servicing needs, please let us know and we will be happy to assist you! Thank you again, The Lester Glenn Chevrolet Team

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