Joe Hargraves
Joe Hargraves at Casey BMW
Refer Me

Joe Hargraves

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

Contact Me
5.0
207 Reviews

Dealership Experience

46 yrs, 9 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

View more specialties & trainings
5.0

207 Reviews

Write a Review

207 Reviews of Joe Hargraves

September 05, 2024

Dealership Rating
Employee Rating

I have purchased 5 vehicles from this dealer over the years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargrave More

by Latrina L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell , Emory

July 20, 2024

Dealership Rating
Employee Rating

Matt and the team at Casey BMW made this process stress-free and seamless. It was truly one of the best automobile purchase/experiences I have had. More

by awilli12003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Casey BMW responded

It’s great to hear that Matt and the team at Casey BMW provided such a stress-free and seamless experience for your automobile purchase. It’s always rewarding to know that a significant purchase can be handled with ease and professionalism. Your positive feedback highlights their dedication to providing an excellent customer experience. If there’s anything more you’d like to share about your experience or any other assistance you need, just let me know!

July 08, 2024

Dealership Rating
Employee Rating

I came to Casey BMW just to look and after I met with a salesman I knew that Casey was the dealership for me! Excellent service and kindness throughout the whole process. More

by B. Evans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Jul 08, 2024

Casey BMW responded

Thank you for sharing your positive experience at Casey BMW. We're delighted to hear that our sales team provided you with excellent service and made your visit enjoyable. We strive to ensure that every customer feels valued and well taken care of. Your kind words are greatly appreciated, and we look forward to serving you again in the future

June 28, 2024

Dealership Rating
Employee Rating

Just purchased 2024 M340I. Joe Hargraves and his team: Lloyd and Amanda were outstanding!! Everyone went above and beyond to ensure the delivery of my car, from the special o More

by deealex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Amanda Martinez

Jul 08, 2024

Casey BMW responded

Congratulations on your new 2024 M340I! It's fantastic to hear that Joe Hargraves, Lloyd, and Amanda provided you with outstanding service throughout the process. Ensuring a smooth and seamless delivery from special order to final delivery is what we aim for at Casey BMW. If you have any more feedback to share or if there's anything else we can assist you with, please let us know. Enjoy your new ride!

June 13, 2024

Dealership Rating
Employee Rating

Working with Joe was an absolute pleasure! He was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out More

by Regina.a.kosiba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez, Julliana Parham, Katelyn Newsome, Stephanie Walker, Robin Hunt , Mike Bullus, Bill Gooden, Demetrius Hall Jr

Jul 08, 2024

Casey BMW responded

It sounds like you had a fantastic experience working with Joe at Casey BMW! His patience, professionalism, and expertise in the car business clearly made a positive impression on you. Thank you for sharing your recommendation, and if there's anything else you'd like to share or if you have further feedback, feel free to let me know. We're here to help!

April 28, 2024

Dealership Rating
Employee Rating

Mr. Hargraves is the best. he is very helpful and knowledgeable about the cars and went above and beyond to make the buying experience a pleasure. I would absolutely recommend that any of my friend More

by craiggel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn

May 07, 2024

Casey BMW responded

It's fantastic to hear about your positive experience with Mr. Hargraves at Casey BMW! It sounds like Joe's helpfulness, knowledge, and dedication truly made a difference in your car-buying journey, turning what could be a stressful experience into a pleasurable one. Recommendations like yours highlight the exceptional service provided by Joe and reflect well on Casey BMW. If there's anything else you'd like to share or if you have any questions, feel free to let me know. Thank you for sharing your feedback, and enjoy your new car!

April 05, 2024

Dealership Rating
Employee Rating

It must have been faith I only stop by to look at a BMW. I ended up purchasing one and way overwhelm with joy! Joe help me get a gift of lifetime that I’m very proud of! He answered all my questions and More

by Nona R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant

Apr 08, 2024

Casey BMW responded

It sounds like fate led you to Casey BMW, where Joe provided you with an exceptional buying experience that left you overwhelmed with joy. Purchasing a BMW is indeed a significant milestone, and it's wonderful to hear that Joe helped guide you through the entire process, answering all your questions along the way. Having a knowledgeable and supportive salesperson can make all the difference when making such an important decision. Congratulations on your new BMW, and may it bring you many miles of joy and pride!

March 29, 2024

Dealership Rating
Employee Rating

The process was smooth and I definitely appreciate the people who were there to help me, Mr. Dennis, Mr, Joe Hargrave, and Ms Julliana Parham. They made me feel at home, they were really genuine with me a More

by Trae DeJesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant, Julliana Parham

Apr 01, 2024

Casey BMW responded

It's fantastic to hear that your car-buying process was smooth and that Dennis, Joe Hargrave, and Juliana Parham provided you with such genuine and attentive assistance. Feeling at home and being guided by individuals with great intentions can truly enhance the overall experience of purchasing a vehicle. Thank you for sharing your positive feedback, and I'm glad to hear that you had such a positive experience with them.

March 24, 2024

Dealership Rating
Employee Rating

Mr. Hargraves professionalism was outstanding! He ensured my vehicle met every need! Awesome advisor recommended! More

by Mrs. Burke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Casey BMW responded

appreciate your kind words. Indeed, having positive experiences with service professionals can greatly influence our decisions. If you have any further inquiries or need assistance with your SUV or any other matter, please don't hesitate to reach out. I'm here to help.

March 23, 2024

Dealership Rating
Employee Rating

Awesome , I would highly recommend him and the dealership , very professional and friendly, Joe and the dealership we’re looking out for me More

by cleo.halljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden, Alex Morales

Mar 25, 2024

Casey BMW responded

It's fantastic to hear that you had an awesome experience with Joe and the dealership. Being highly recommended for their professionalism and friendliness speaks volumes about the quality of service they provide. It's great that they were looking out for your best interests throughout the process. If there's anything else you need assistance with or if you have any further feedback to share, please feel free to let me know.

1
...

Dealership Inventory (198 Vehicles)

new 2024 BMW i4 Gran Coupe car, priced at $75,245
2024 BMW i4 Gran Coupe
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW i5 car, priced at $75,790
2025 BMW i5
new
Alpine White exterior
Automatic
All-wheel Drive
new 2024 BMW i7 car, priced at $139,595
2024 BMW i7
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW i5 car, priced at $63,937
2024 BMW i5
new
Phytonic Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2024 BMW i5 car, priced at $65,920
2024 BMW i5
new
Phytonic Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2025 BMW X7 car, priced at $92,855
2025 BMW X7
new
Sparkling Copper Metallic exterior
Automatic
All-wheel Drive