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Joe Hargraves
Joe Hargraves at Casey BMW
Refer Me

Joe Hargraves

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
203 Reviews

Dealership Experience

46 yrs, 6 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

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5.0

203 Reviews

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203 Reviews of Joe Hargraves

June 13, 2024

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Employee Rating

Working with Joe was an absolute pleasure! He was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out More

by Regina.a.kosiba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bullus, Demetrius Hall Jr, Alexxio Gonzalez, Julliana Parham, Bill Gooden, Katelyn Newsome, Stephanie Walker, Robin Hunt

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April 28, 2024

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Mr. Hargraves is the best. he is very helpful and knowledgeable about the cars and went above and beyond to make the buying experience a pleasure. I would absolutely recommend that any of my friend More

by craiggel
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn

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May 07, 2024

Casey BMW responded

It's fantastic to hear about your positive experience with Mr. Hargraves at Casey BMW! It sounds like Joe's helpfulness, knowledge, and dedication truly made a difference in your car-buying journey, turning what could be a stressful experience into a pleasurable one. Recommendations like yours highlight the exceptional service provided by Joe and reflect well on Casey BMW. If there's anything else you'd like to share or if you have any questions, feel free to let me know. Thank you for sharing your feedback, and enjoy your new car!

April 05, 2024

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It must have been faith I only stop by to look at a BMW. I ended up purchasing one and way overwhelm with joy! Joe help me get a gift of lifetime that I’m very proud of! He answered all my questions and More

by Nona R
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant

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Apr 08, 2024

Casey BMW responded

It sounds like fate led you to Casey BMW, where Joe provided you with an exceptional buying experience that left you overwhelmed with joy. Purchasing a BMW is indeed a significant milestone, and it's wonderful to hear that Joe helped guide you through the entire process, answering all your questions along the way. Having a knowledgeable and supportive salesperson can make all the difference when making such an important decision. Congratulations on your new BMW, and may it bring you many miles of joy and pride!

March 29, 2024

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The process was smooth and I definitely appreciate the people who were there to help me, Mr. Dennis, Mr, Joe Hargrave, and Ms Julliana Parham. They made me feel at home, they were really genuine with me a More

by Trae DeJesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant, Julliana Parham

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Apr 01, 2024

Casey BMW responded

It's fantastic to hear that your car-buying process was smooth and that Dennis, Joe Hargrave, and Juliana Parham provided you with such genuine and attentive assistance. Feeling at home and being guided by individuals with great intentions can truly enhance the overall experience of purchasing a vehicle. Thank you for sharing your positive feedback, and I'm glad to hear that you had such a positive experience with them.

March 24, 2024

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Mr. Hargraves professionalism was outstanding! He ensured my vehicle met every need! Awesome advisor recommended! More

by Mrs. Burke
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Recommend Dealer
Yes
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Mar 25, 2024

Casey BMW responded

appreciate your kind words. Indeed, having positive experiences with service professionals can greatly influence our decisions. If you have any further inquiries or need assistance with your SUV or any other matter, please don't hesitate to reach out. I'm here to help.

March 23, 2024

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Awesome , I would highly recommend him and the dealership , very professional and friendly, Joe and the dealership we’re looking out for me More

by cleo.halljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden , Alex Morales

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Mar 25, 2024

Casey BMW responded

It's fantastic to hear that you had an awesome experience with Joe and the dealership. Being highly recommended for their professionalism and friendliness speaks volumes about the quality of service they provide. It's great that they were looking out for your best interests throughout the process. If there's anything else you need assistance with or if you have any further feedback to share, please feel free to let me know.

March 14, 2024

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Employee Rating

AJ customer service is the best. He always make sure I understand what is going on with my car and advise me how long he thinks I should get something done when I'm not able to take More

by angelacobb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Phillips

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Mar 19, 2024

Casey BMW responded

It's wonderful to hear that AJ consistently provides top-notch customer service! Ensuring clear communication and understanding of what's happening with your car is crucial, and it's great that AJ excels in this aspect. His proactive approach in advising you on the timing of necessary maintenance or repairs when you're unable to address them immediately speaks volumes about his dedication to customer satisfaction. Thank you for sharing your positive experience with AJ, and if there's anything else you'd like to mention or if you have any further feedback, feel free to let us know.

Mar 20, 2024

angelacobb1 responded

Keep adding people like AJ to your team and making Casey BMW proud.

March 14, 2024

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Employee Rating

Lloyd and Joe made our experience an absolute pleasure. The buying process was quick and easy. Both gentlemen are straight shooters and entertaining too. I can’t say how much we appreciated working with More

by Jeggi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant

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Mar 19, 2024

Casey BMW responded

It's fantastic to hear that Lloyd and Joe made your car-buying experience an absolute pleasure! A quick and easy process, coupled with straightforward communication and a touch of entertainment, certainly makes for a memorable and enjoyable experience. It's clear that Lloyd and Joe's professionalism and genuine approach left a positive impression on you. Thank you for sharing your appreciation for their service, and congratulations on your purchase from Casey BMW. If there's anything else you'd like to share about your experience or if you have any further feedback, feel free to let us know

March 11, 2024

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Employee Rating

My salesman Joseph Hargraves was the awesome. Thank you for getting me straight. The best More

by ericaridley53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant

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Mar 11, 2024

Casey BMW responded

It sounds like you had a great experience with Joseph Hargraves as your salesman! It's wonderful to hear that he provided excellent service and helped you out. If you have any further needs or questions, feel free to reach out

February 27, 2024

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My experience was exceptional. Joe was professional, knowledgeable and patient. I would recommend his salesmanship to anyone. More

by jalexlil56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 11, 2024

Casey BMW responded

It's wonderful to hear that your experience was exceptional with Joe. Professionalism, knowledge, and patience are all key qualities in a salesperson, and it's fantastic that Joe demonstrated all of these during your interaction. Recommending his salesmanship to others speaks volumes about the positive impression he made on you. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know

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