

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
29 yrs, 1 mo
Industry Experience
29 yrs, 1 mo
Specialties & Trainings
Master Certified Service Advisor
887 Reviews
Write a Review887 Reviews of Joe French
March 11, 2025
The whole team of people are so friendly and helpful . They have taken us home when we decided to have more work done on our truck and called when it was done bright and early to come pick it up . They have taken us home when we decided to have more work done on our truck and called when it was done bright and early to come pick it up . More
Other Employees Tagged: Rob Simon, Gavin Fano, Anthony Thurman Jr
March 09, 2025
I love the Klaben Team. I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has be I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Kim Wolfram, Sean Bradford, Steve Sigmund
March 03, 2025
Engine light comes on--instant service! "We'll send a flatbed with another car for your use." "No, need, I'll bring it in." So, I'm in a loaner car and soon get back to my world. Next d "We'll send a flatbed with another car for your use." "No, need, I'll bring it in." So, I'm in a loaner car and soon get back to my world. Next day, my car repair is completed--and washed. As I've come to learn: Service beyond expectations! More
February 28, 2025
I have been going to Klaben Ford for over 25 years. I love this dealership and their service is top notch! They go out of their way every single time. I love this dealership and their service is top notch! They go out of their way every single time. More
Other Employees Tagged: Aaron Guest
February 28, 2025
I always have my car serviced at Klaben. The only thing I would ask is that some contact be made with the customer when the service is going to take an extended amount of time The only thing I would ask is that some contact be made with the customer when the service is going to take an extended amount of time More
February 25, 2025
Joe French is great he's been advising my daughter and I for years. I love my Ford Escape and he gives me advice on taking care of it. I had the coolant flush today, my oil change done and they checked my for years. I love my Ford Escape and he gives me advice on taking care of it. I had the coolant flush today, my oil change done and they checked my alignment and it's still within the specs. More
February 18, 2025
My low tire light came on as I was heading home. I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look i I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look if you can wait. I sat in the waiting room for a short time while a mechanic checked it out and just filled my tires with air. Knowing I had to drive to Cleveland in the morning, I didn't have any worries about the tires. Joe walked me out to my car and saw I was safely on my way. It's like having family look after me and my Escape. Thanks, guys! More