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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford
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Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
399 Reviews

Dealership Experience

16 yrs, 2 mos

Industry Experience

42 yrs, 5 mos

Languages Spoken

English English

4.8

399 Reviews

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399 Reviews of Joanne Sasso

November 13, 2024

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Employee Rating

Joanne Sasso is Amazing! :) very attentive and always with a bright Smile she is a roll model More

by Hector
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Recommend Dealer
Yes
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November 12, 2024

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Alex is a very helpful and kind person. He is available and makes sure that I have what I need. I will continue to go to colonial Nissan for all future services. More

by delinskas
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

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November 08, 2024

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Colonial Nissan employees have always provided me top quality service they all do a fantastic job!! More

by J.STAVELY
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica, Joanne, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 07, 2024

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Fast and efficient service on a Saturday morning. I go there for all my leases. More

by kmb1178
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 05, 2024

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Joann cares about her clients and gives them first rate service. I recommend Colonial highly because of her More

by SHIPPEN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 06, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

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Joe B was exceptional. The entire staff diligently helped me to get my vehicle back in record time. Absolutely, no pressure just quality service. If I could give them six More

by MARTIN9968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

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Very informative, answered all my questions and kept me up to date on cost and time. More

by RFH1995
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 03, 2024

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Repairs performed in the time frame stated up front. They kept in touch with texts, pictures, and videos during the repairs process. Very satisfied. More

by daveshai
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Recommend Dealer
Yes
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Nov 04, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, Dave, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 01, 2024

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Great service and people On time appointment . Great coffee and nice waiting room Regards jn More

by joseph.monahan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 01, 2024

Colonial Nissan of Medford responded

Thank you, Joseph, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 01, 2024

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Employee Rating

Helpful, courteous and friendly people. Wonderful crew! Always willing to help me out with whatever I need. More

by GIZZYME5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

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