Jim McSorley
Service Advisor
Capital Chevrolet Buick GMC
13103 Lake Fraser Dr SE
Calgary, AB T2J 3H5
Industry Experience
42 yrs, 11 mos
Specialties & Trainings
Over 36 Years of GM Training
33 Reviews
Write a Review33 Reviews of Jim McSorley
November 03, 2023
Altaf was my sales rep and it was his first sale in this role - congrats! I’m happy to be your first client who made a purchase! He went above and beyond to show me the inventory and explain the differences role - congrats! I’m happy to be your first client who made a purchase! He went above and beyond to show me the inventory and explain the differences between the models, and when he was unsure, being a new sales rep at the dealership, he did not hesitate to bring his colleagues for help. Great job and thanks for your help! More
Other Employees Tagged: Sheryl Hrynuik, Craig Heuchert, Brian Ellis, Altaf Lakhani , Fiona (Service)
November 01, 2023
I purchased my last 4 vehicles at Capital in Regina because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and finding out that Capital Calgary was owned by him, I knew I was in great hands and could trust this dealership. I have received nothing but the best care here especially from Brian Ellis (service advisor) who always goes above and beyond providing the ultimate in customer service. No matter how busy he is he always takes the time to get back to you and keeps you well informed. He is the most kind , caring professional person, always giving the best service. As I had been ill over the past 10 years and purchasing a new vehicle is not a possibility at this time, I am confident that Brian and Capital will help me keep my car going until I can purchase new once again. Thank you Brian and Capital Chevrolet Calgary for being a dealership I can be confident with. My future vehicle purchase will be from you! More
Other Employees Tagged: Brian Ellis, Rick Prince
October 13, 2023
Updated Oct 10/11 2023 Thanks once again Brian for the great service always appreciated. Thanks to the Front Desk staff, Staphanine and Team, also with the Mechanics who in my view do a great job. Dean, great service always appreciated. Thanks to the Front Desk staff, Staphanine and Team, also with the Mechanics who in my view do a great job. Dean, I hope you see this as you have a great bunch of folks, Peter, Jim etc., It was nice to get picked up both days LArry and Max. Have been a customer for well over 25 years and purchased a few cars along the way. Just updating this as of March 29 2023 as I just wrote another review on the Dealer Review site. Not sure why I cannot send a Google review anymore, hopefully Brian you will see this and the other one I did a few days ago. Thank you Brian Ellis for the phone call and your continued great service and professionalism. You also do follow ups on services if I happen to get you, even on that note you are a very good individual and in my opinion you deserve to be recognized for your service knowledge experience and Customer care. More
Other Employees Tagged: Brian Ellis, Peter Mitchell
August 15, 2023
Dealership was easy to find, lots of parking. Very friendly staff. Working with Bikram was a great experience would recommend him jn the future. Very friendly staff. Working with Bikram was a great experience would recommend him jn the future. More
Other Employees Tagged: Nizar Lakhani , Bikram Sahi
July 19, 2023
The best! Brian Ellis, Jim McSorley. Top servicemen I’ve met! Keep up the good work. Brian Boyd. Brian Ellis, Jim McSorley. Top servicemen I’ve met! Keep up the good work. Brian Boyd. More
Other Employees Tagged: Brian Ellis, Peter Mitchell
May 15, 2023
I’m a long time customer at Capital Chevrolet Buick GMC for service on my 2013 Sierra Slt. I met with Kym when I decided to upgrade into a 2022 Sierra Denali. Kym was great to deal with and so was Khloe in for service on my 2013 Sierra Slt. I met with Kym when I decided to upgrade into a 2022 Sierra Denali. Kym was great to deal with and so was Khloe in finance. The overall purchasing experience was super easy with no pressure from either Kym or Khloe. Recommend the dealership highly More
Other Employees Tagged: Brian Ellis, Peter Mitchell , Kym Kragh, Khloe Hur in finance
October 20, 2022
Everything about this dealership is awful. From their salesmen to their service department. I’ve never experienced such poor customer service. From their salesmen to their service department. I’ve never experienced such poor customer service. More
Other Employees Tagged: Brian Ellis, Peter Mitchell, Rick Prince, Amanda West , Phil Buller, Nizar
December 21, 2021
Fantastic dealership, we have purchased all our personal and business vehicles here (I think it’s 10 now?). Their customer service is untouchable! and business vehicles here (I think it’s 10 now?). Their customer service is untouchable! More
Other Employees Tagged: Cliff Albert, Sheryl Hrynuik, Brian Ellis, Peter Mitchell, Matt Harms, Nizar Lakhani , Phil Buller, Bryan Hurson
September 22, 2021
Staff are amicable. They don’t present any pressure. They present all the information for you to make a decision. And they go the distance to try to find what you’re looking for. They present all the information for you to make a decision. And they go the distance to try to find what you’re looking for. More
Other Employees Tagged: Nizar Lakhani , Ted Fuentes, “D K”
July 22, 2021
Since the dealership changed to Capital, the service at this once great dealership has been horrible. Yesterday I took my vehicle in for scheduled maintenance. Told it would be an hour and a half, waited this once great dealership has been horrible. Yesterday I took my vehicle in for scheduled maintenance. Told it would be an hour and a half, waited more than three hours. Every request for update on time was met with the “ 15 more minutes” lie. I would not mind having to wait a bit longer if the employees simply told the truth. This is the absolute last time I will be dealing with this dealership. When paying they even had the nerve to include an envelope with exclusive offers to buy a new car with rates “ just for you”. Who are they kidding?? More