Jim McSorley
Jim McSorley at Capital Chevrolet Buick GMC
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Jim McSorley

Service Advisor

Capital Chevrolet Buick GMC

13103 Lake Fraser Dr SE
Calgary, AB T2J 3H5

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4.7
33 Reviews

Industry Experience

42 yrs, 11 mos

Specialties & Trainings

Over 36 Years of GM Training

4.7

33 Reviews

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33 Reviews of Jim McSorley

November 03, 2023

Dealership Rating
Employee Rating

Altaf was my sales rep and it was his first sale in this role - congrats! I’m happy to be your first client who made a purchase! He went above and beyond to show me the inventory and explain the differences More

by Olga.Koroleva.0101
Recommend Dealer
Yes
Nov 03, 2023

Capital Chevrolet Buick GMC responded

Hello Olga! Thank you so much for sharing your experience with Altaf! We are so happy to hear our New Salesman was able to take care of you on your purchase of the Buick Envista. We were happy he was able to go above and beyond with the inventory and wasn't scared to grab other coworkers when he wasn't sure of the answers! I will make sure this gets back to him so that he can know all the kind words you said! -Mariah

November 01, 2023

Dealership Rating
Employee Rating

I purchased my last 4 vehicles at Capital in Regina because of the owner Bruce Axelson and the professional care, quality service and kindness that he offered his customers. After moving to Calgary and More

by kdhedley
Recommend Dealer
Yes

Other Employees Tagged: Brian Ellis, Rick Prince

October 13, 2023

Dealership Rating
Employee Rating

Updated Oct 10/11 2023 Thanks once again Brian for the great service always appreciated. Thanks to the Front Desk staff, Staphanine and Team, also with the Mechanics who in my view do a great job. Dean, More

by dsogg
Recommend Dealer
Yes

Other Employees Tagged: Brian Ellis, Peter Mitchell

August 15, 2023

Dealership Rating
Employee Rating

Dealership was easy to find, lots of parking. Very friendly staff. Working with Bikram was a great experience would recommend him jn the future. More

by samir.manro
Recommend Dealer
Yes

Other Employees Tagged: Nizar Lakhani , Bikram Sahi

Aug 18, 2023

Capital Chevrolet Buick GMC responded

Hi Samir, thanks for taking the time to leave Bikram and the rest of the Capital Chev team this awesome review! We really appreciate the recommendation and look forward to working with you again soon! - Taylor

July 19, 2023

Dealership Rating
Employee Rating

The best! Brian Ellis, Jim McSorley. Top servicemen I’ve met! Keep up the good work. Brian Boyd. More

by Boydrita
Recommend Dealer
Yes

Other Employees Tagged: Brian Ellis, Peter Mitchell

May 15, 2023

Dealership Rating
Employee Rating

I’m a long time customer at Capital Chevrolet Buick GMC for service on my 2013 Sierra Slt. I met with Kym when I decided to upgrade into a 2022 Sierra Denali. Kym was great to deal with and so was Khloe in More

by Paul
Recommend Dealer
Yes

Other Employees Tagged: Brian Ellis, Peter Mitchell , Kym Kragh, Khloe Hur in finance

May 15, 2023

Capital Chevrolet Buick GMC responded

Thank you Paul for giving us a 5 Star review! We are so glad you found your experience with Kym and Khloe so easy and pressure-free! We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our customers while maintaining a pressure-free environment! -Barb

October 20, 2022

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Employee Rating

Everything about this dealership is awful. From their salesmen to their service department. I’ve never experienced such poor customer service. More

by panders.couch.0g
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Ellis, Peter Mitchell, Rick Prince, Amanda West , Phil Buller, Nizar

Oct 20, 2022

Capital Chevrolet Buick GMC responded

panders.couch.0g, we are truly sorry your experience was not to your satisfaction and appreciate your feedback. Our management team would like to learn more about the situation, try to resolve any issues and ensure it doesn't happen again in the future. Please get in touch with one of our managers by calling the dealership directly at 403-256-4960 or email nicki.smith@capitalauto.ca

December 21, 2021

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Employee Rating

Fantastic dealership, we have purchased all our personal and business vehicles here (I think it’s 10 now?). Their customer service is untouchable! More

by Amber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Capital Chevrolet Buick GMC responded

Hi Amber, thank you for your kind words and continued support. We really appreciate customers like you and are excited to work with you again in the future. Happy driving!! - Taylor

September 22, 2021

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Employee Rating

Staff are amicable. They don’t present any pressure. They present all the information for you to make a decision. And they go the distance to try to find what you’re looking for. More

by California
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nizar Lakhani , Ted Fuentes, “D K”

Sep 22, 2021

Capital Chevrolet Buick GMC responded

Hello! Thank you for your 5-star review and kind words about our staff. We truly appreciate your feedback. Have a nice day! -Andrea

July 22, 2021

Dealership Rating
Employee Rating

Since the dealership changed to Capital, the service at this once great dealership has been horrible. Yesterday I took my vehicle in for scheduled maintenance. Told it would be an hour and a half, waited More

by davidharper875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 22, 2021

Capital Chevrolet Buick GMC responded

Hello. We're sorry to hear that you had a less than satisfactory experience with us. We appreciate your feedback and would like an opportunity to rectify the situation as soon as possible. Please send us an email to info@capitalchev.ca with your detailed concerns and we will have someone from our management team contact you. Thank you! -Andrea

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