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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
332 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

332 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Specialties & Trainings

Bilingual

332 Reviews of Jessica Licona

October 31, 2024

Dealership Rating
Employee Rating

bad service the car still have the same problem i just brought this car and have problem More

by DOUGLASMILORD1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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October 25, 2024

Dealership Rating
Employee Rating

I think you have great people in your workplace. I had a great experience. May you apply this professionalism for the days to come. More

by mmalincov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 27, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 24, 2024

Dealership Rating
Employee Rating

There is good service and good staff I like colonial Nissan Medford and nice people More

by munishaikh68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 24, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

Dealership Rating
Employee Rating

Great knowledgeable employees, comfortable waiting area. Service was quick and the work performed was explained well and let me know what service is next More

by JFLIDDELL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 23, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

Dealership Rating
Employee Rating

Friendly staff and good services. Very satisfied with my experience there. Definitely recommend it to others. More

by xidanliang0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Colonial Nissan of Medford responded

Xidan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

Dealership Rating
Employee Rating

I had a great experience with the service team at Colonial Nissan of Medford! They truly strive to provide exceptional customer service. I want to give special recognition to Jessica, the front desk More

by sokolovz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

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Oct 24, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Jessica and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

Dealership Rating
Employee Rating

I had an issue with my car not starting and they were beyond helpful and went over and beyond to fix the issue. Plus Alex took his time to explain the issue which I greatly appreciated. More

by RJ1623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

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Oct 24, 2024

Colonial Nissan of Medford responded

We are very happy to hear Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

October 23, 2024

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Employee Rating

Great service, knowledgeable staff, and efficient repairs. Trustworthy choice for maintaining your vehicle. Excellent customer service. More

by INFO@FADACLEANERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Oct 24, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Dealership Rating
Employee Rating

Great service friendly and fast communication they fixed my car and very happy with what they did More

by ricmenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase

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Oct 22, 2024

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad Alex, Jessica, and our team were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

Dealership Rating
Employee Rating

Great service to my car when I had an emergency. They communicated and fixed it so fast thank you More

by ricmenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase , Laura Notartomazo

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Oct 22, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Alex, Jessica, Laura, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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