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Jessica Gilchrist

Overview Reviews (20) Inventory (161)

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Jessica Gilchrist

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Jessica Gilchrist

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.8

20 Reviews

Overview Reviews (20) Inventory (161)

4.8

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Jessica Gilchrist

April 15, 2025

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Employee Rating

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business Excellent service And very knowledgeable and friendly. They have my future business More

by Ivan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward

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Apr 17, 2025 -

Grande Prairie Volkswagen responded

Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

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Employee Rating

I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous and knowledgeable. It’s clear they care about their customers and take pride in offering top-notch service. I highly recommend Grande Prairie Volkswagen to anyone looking for a dealership that truly values its clients. Thank you for the excellent experience! More

by Marco risa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward, Angela Berzniuk, Sarah Kennedy

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Apr 11, 2025 -

Grande Prairie Volkswagen responded

Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 08, 2025

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Employee Rating

I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. Volkswsgen. The team is always so friendly and helpful. More

by Madison

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward, Sarah Kennedy

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Apr 10, 2025 -

Grande Prairie Volkswagen responded

Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!

April 05, 2025

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Employee Rating

The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me managed to squeeze me in and also washed my vehicle for me More

by Kevinrderasp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2025 -

Grande Prairie Volkswagen responded

Kevinrderasp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

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I have purchased two vehicles from Grande Prairie Volkswagen. Brad and the team are fantastic. They are helpful and courteous. Volkswagen. Brad and the team are fantastic. They are helpful and courteous. More

by jennifer.wright12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Madison Stoddart, Paige Shelton, Mickaela Ward

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Apr 10, 2025 -

Grande Prairie Volkswagen responded

Jennifer.wright12, reviews like this give us motivation and help us ensure we provide high-quality care. Your loyalty means more to us than you know. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

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Employee Rating

Service was ok. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. More

by Greenapplefitness

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 05, 2025 -

Grande Prairie Volkswagen responded

We apologize for the delay in servicing your vehicle. We appreciate your patience and are glad the repairs were completed promptly once it was addressed. We encourage you to address your concerns in more detail to our service manager Brad at 780-532-7222. This will help us improve for future customers and your servicing moving forward. Thank you for your choosing Grande Prairie Volkswagen to service your vehicle.

March 29, 2025

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Employee Rating

The service was excellent as well as the shuttle. They even car wash my vehicle They even car wash my vehicle More

by Harvey

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward, Angela Berzniuk, Sarah Kennedy

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Apr 16, 2025 -

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen!

March 23, 2025

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Employee Rating

Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward

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Mar 28, 2025 -

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 14, 2025

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Employee Rating

I am new to this dealership but I’m very pleased with my service so far! service so far! More

by Cooperb9022

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Coopert9022, Welcome to Grande Prairie Volkswagen! We're so glad to hear that you're pleased with your service experience so far. If there's anything we can do to make your visits even better, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best, The GP Volkswagen Team

March 13, 2025

Dealership Rating

Employee Rating

I only interact with the service department in Grande Prairie as the car was purchased in Edmonton Prairie as the car was purchased in Edmonton More

by Mford

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Larson, Angela Berzniuk

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Mar 16, 2025 -

Grande Prairie Volkswagen responded

Hi Mford, Thank you for your 5-star review! We’re glad to hear that our service department has been able to assist you and provide a great experience. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Best, The Grande Prairie Volkswagen Team

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