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Jerry Lacy
Jerry Lacy at Family Hyundai
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Jerry Lacy

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
347 Reviews

Dealership Experience

12 yrs, 5 mos

Languages Spoken

English English

4.6

347 Reviews

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347 Reviews of Jerry Lacy

June 06, 2024

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Employee Rating

I had a bitter sweet experience and felt like I was being scammed. I do not recommend take your business to any dealership but them More

by BRYENTEDWARDS
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Recommend Dealer
No
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May 11, 2024

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The people at this dealership go out of their way for each customer. They treat us like family. I will always go back to them More

by bhawks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, TJ Schmitt, Austin Osabuohien, Michael Kratschmer, Mike Majors, Chris Powers, Giovanni Saldana, Jose Palomares

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May 12, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 03, 2024

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Employee Rating

I knew the car I wanted , the Tucson Hybrid. I knew the color I wanted , the shimmering silver . Got exactly what I wanted More

by KSTABB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

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May 03, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tucson and our team, and we look forward to working with you again.

April 24, 2024

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It was very nice and helpful to me by getting me financed with no money down More

by LENACONNER677
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Recommend Dealer
Yes
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Apr 25, 2024

Family Hyundai responded

Hi Lena: Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.

April 17, 2024

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Employee Rating

Jerry was great a big help. Even with his own relative problems he still made time for us over and above. More

by PTFCSF
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Robbie Watson

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Apr 17, 2024

Family Hyundai responded

It's great to hear that Jerry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 17, 2024

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Employee Rating

Not only was Jerry very friendly. We think he over and above what a normal salsman would do . I think we made a new friend. More

by PTFCSF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Robbie Watson

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Apr 17, 2024

Family Hyundai responded

It's fantastic to hear that Jerry provided great customer service while assisting you. We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

March 02, 2024

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Employee Rating

Great service, My work was done sooner than estimated. And the comfortable waiting area with WIFI allowed me to continue to "work from home" while I waited. More

by DEBRA.MARTINO419
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 02, 2024

Family Hyundai responded

Debra, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

February 19, 2024

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Employee Rating

The dealership was able to work out a deal with me. . Jerry was the best! More

by LILJ720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

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Feb 19, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Jerry and our team were able to help, and we hope to see you again!

January 14, 2024

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Employee Rating

The salesman Jerry was knowledgeable in explaining the vehicle options and understanding in what type of vehicle we were looking for. More

by taborwh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

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Jan 15, 2024

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

December 30, 2023

Dealership Rating
Employee Rating

Jerry did not waste your time. Caring and knew what I wanted. Never felt pressured. More

by TEREKEV1003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 31, 2023

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jerry, and it was a pleasure having you at the dealership. We appreciate your review!

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